I have NEVER in my life dealt with an experience like I did at this Checkers in Brandon. Not once, but twice. The first time, I paid to add cheese and stuff on fries that I thought would be separate because my child have a food sensitivity. I was told they would remake the food for me. Then someone came to the window with the WORSE attitude saying they refuse to fix it. That it wasn’t their fault. So I asked for it plain and a refund of the amount I paid extra. She said ok. Until another person comes up and says that she won’t do that. At this point i was just over it and I asked for a full refund. They took my card and said 3-7 business days it should go back. However, it did not. I called corporate and after waiting to hear back from them, they said to go back and at-least try to get the meal that was paid for until I heard back again. I went back. Only for them to literally argue with me for 30 minutes telling me that their General manager (whom wasn’t present but on the phone) said there is nothing they can do. So I spent money, got no food and no refund. I was at-least asking for the food I paid for. I asked for contact info for whoever runs this checkers being that they said corporate doesn’t run this location. The GM was on the phone with the “manager” because she kept calling her. Three times to be exact. And each time she said that the Gm said I was out of luck and that she wasn’t willing to talk to me, or help me. And there was no number to call for someone above them. I’m literally mind blown. They took my money . Literally stole it. THEN tells me had I came back in 3 days that they MAYBE they could have helped me. So it was my fault for waiting the 3-7 days I was quoted by the supposed manager. I have literally lived here my entire life. Was born in Brandon. Always have loved checkers. Eat there multiple times a week. But the way they do their customers here, is by far disgusting. While my child is asking why they won’t help us. Insane! I pray they get new management . The people running this store will run it into the ground. I get it’s not a lot of money. But it’s the principle. Right now every cent counts for a lot of us.
They forgot the cheese and there was the bare minimum of toppings.But, they do make a great Burger ?
It's my favorite fast food place to go to.They have the "best seasoned french fries and Funnel Cake fries.I usually pick up food for my dad and myself.Our dogs (Yogi Bear and Boo Boo ) will eat the Funnel Cake fries too.My sister and her husband came to visit from California and I took them there, they loved the Funnel fried, so now when she visits she makes sure to get her Funnel fries.Yes...we make several trips to Checkers..
First time eating there. Burger and fries were very good, tasted home made. Portions are a bit smaller and calories lower than other burger places. Much more appropriate for a healthy eating. Prices are lower too.
First time eating there. Burger and fries were very good, tasted home made. Portions are a bit smaller and calories lower than other burger places. Much more appropriate for a healthy eating. Prices are lower too.
Honestly do I rarely have an issue with this place. But when for about 2 weeks I’m unable to order at the walk up window and then also find out that my order is cancelled because they don’t honor a deal on the app it really does sour my experience with them.
Food was fresh but the woman at the drive thru killed the experience she was extremely rude. This is my second time she's been at drive thru. Never again
As always excellent food with fast and polite Service !!
Good staff, food is good. Not a ton to complain about other than wait times
Service was friendly and quick but when receiving my order there were ants inside my bag of food and the fries were not fully cooked. Ended up getting a refund and went to get food across the street.