Ate at the Boca location years ago (delicious) so I thought that I'd try this location.Sushi roll to go. Very good service on the phone for "to go" and at the register.However, the roll was not the one that I ordered, even though it said the correct one on the receipt. It was small for $15, came with no ginger, and was stuffed into a small container (basically dumped into it).Not cool.
Bigger is not better. Empty large space and extensive menu should have been clues to food lacking freshness and proper preparation. Steamed pork shumai starters were good, but a skimpy portion for the price. Spicy tuna roll and pickled ginger garnish were past their prime, as was the seaweed salad in a poke bowl with a $7 surcharge for dinner. Green curry was the worst, a bowl of green vegetables and desiccated chicken shards submerged in a watery “broth”. My stomach is turning, enough said.
Every time we order from Sushi Yama, there’s always an issue. Either they got our order wrong, the order is never ready on time, or the food is sub par. This time, not only did we have to wait 10 extra minutes for our take out, but there was a long hair in the rice, and the “orange chicken” is nothing but fried dough with some watery sauce on the side. This is the LAST time we order from here.
We got the boat for 4 and our son got the teriyaki steak dinner. The boat had both sushi and sashimi and there were over 100 pieces total. Came with w miso soup or house salad with ginger sauce. Everything was delicious, few pieces of sushi fell apart too easily when picked in with chopsticks. The fish was fresh and there were additional sauces for dipping. We had calamari for appetizer and the pieces were large and well prepared.
Very pleasant atmosphere and the Sushi is very good. Not five star but still enjoyable. The crispy salmon roll and the miso soup was a pleasant surprise.
Everything was terrible - food, service and even ladies room.If there is no star, then I will go ahead with no star or even minus rating.It was Friday evening - quite crowded so I understand a bit slow pace of serving. But seriously it took more than half an hour to see our server and place orders. It took even longer to get our food after we placed orders.NO wonder why it took so long to have our server. There were only 2 servers at the restaurant. I felt sorry for them.About food qualities, it would be much better to buy frozen food from grocery store. Green tea came cold, Udon was too salty, batter of tempura had weird texture, very floury and lukewarm. It was like sitting in the kitchen for a while. Sauce on the roll was super sweet. chicken katsu was not crunch, soaked in oil. All the food my group ordered were far below my expectation, not worth of money.Last, one out of two ladies toilet was out of order.Having meal at this restaurant was waste of my time and money. Ruined my Friday dinner. Period.
I ordered food with a dietary restriction they completely ignored. I didn't notice until I had eaten a fair amount of the food. I spent my Valentines day evening sick and puking. The establishment doesn't even want to refund my purchase.Service was lacking too, we were there early along with only a few customers and it took us a while to place our orders, get out food and even a long time to pay. The live music was nice and maybe it's a good restaurant if you don't have dietary restrictions and are very very patient with their slow service.
Sushi Yama has quite the large menu and our order for four folks takeaway style touched upon many of their offerings. I had a Small Salmon Roll for starters and then had the Chicken Noodle Soup, and as a to go order the soup was build your own, and it was fine by me. I was given a quart of clear broth and then in a separate container came the chicken, sprouts, noodles and more all for me to add as needed, what a fun unique way to eat the dish. Other diners had the Cucumber Roll, the Avocado Roll, Seaweed Salad, Mixed Vegetable Stir Fry Noodles and more and we were all satisfied. The larger entries come with Miso Soup or Ginger Salad as well so we had plenty of food to go around! Located in a plaza with many other food choices Sushi Yama may very well be the best option in the plaza!
So I will start off by say the place is filthy. I ordered takeout picked it up and went to my car. As I open my order I realized after a bite or two it was incorrect three rolls that were totally wrong. I went back into the restaurant to tell the manager that I received the wrong order. I could not believe my eyes what I witnessed next. The woman told me the order was for another lady waiting for takeout she took the box in the back and threw the curtain I can see her rearranging all the sushi pushing the food back into the sushi rolls and padding all the rice down with her bare hands to make everything look brand-new she proceeded then to close the box and take it out front and was actually going to serve that to the next customer. I could not help myself I called her out on it and told her it was absolutely unsanitary and disgusting to be doing that with your bare hands and then to try and serve it to somebody else. after she was busted red-handed she told me she was going to take it home for herself an absolute lie. Please do not eat here there are no sanitary guidelines and Serious cross contamination. I am even thinking of calling the health department
Food came cold and down the road right hereMy eggplant appetizer would have been great if hot even warm and the miso sauce didn’t spill open all over and a lot of it making eggplant cold nasty soggy sitting before it got to my home. The chicken spring rolls are always a favorite of mine. Unfortunately also cold not even warm. The final sushi was two cut rolls that not only when opened had a strange odor but tasted not so good. It is something we order at other unrelated sushi places without incident.When I called ’the woman on other end of phone did apologize more than once. Offered to credit orSend another order of my two items. The sushi didn’t offer anything in return and all she said more than once “maybe you don’t like the fish” I explained we eat this other places. Moral of the story never going back and not a decision I wanted or like to make. Especially local business. I have a generous cash for food and tip. tip $13.00 $56.00 bill. This is only one persons opinion and others can make their own.