So- my first and last time going to this location.. I “ordered ahead”. Went to pick up my order.. a girl asks if she can help me. Told her I’m picking up, and gave my name. She said, “we have to make a new one, someone took yours” whatever.. two minutes later she brought my order outside, and said, “it was sitting there the whole time”.. VERY snotty-like. Excuse me! I wasn’t aware your supposed to go up to the counter and rifle through bags.. gurl had SUCH an attitude…
The parking is packed sometimes but the croissant and orange scone are perfectly sweet and crunchy, I love the you-pick-two and how you can get through the line fast. The wait staff are nice and are very helpful and informative %100 recommend.
Broccoli/Cheese soup had very little Broccoli, ate at a different one years ago and it was good, watched the gentleman take his glove off, handle money with both hands, then put the glove on one hand, scary!! Very expensive for the amount of food!!
I frequent this Panera on a regular basis. The staff knows me, especially the manager. Today 4/10 I picked up a chicken salad sandwich and a fugi salad. There was a ROACH in the sandwich. I spoke to the manager and he wanted me to bring in the roach so he could see if it was “his”. How absurd!!! This is a place not to go EVER!
The manager, Chris, is very disorganized and unprofessional. For those of you seeking employment at this location, I suggest you look elsewhere. Chris has no consideration for other people’s time nor does he possess the communication skills to run a business properly.
When the coffee erns are empty and the manager is walking around doing NOTHING, then this location needs new management. I can see why your store is nearly empty. Very poor customer service. I would have given no stars if possible.
Ok so I’m gonna say I enjoy eating here but please for the love that is all good and what ever, get the staff a proper vacuum that works! That way they can do their job easier! I just watched this poor girl get on her hands and knees vacuuming the floor with hand vacuum no bigger then half the size of your French baguette. I felt horrible watching this! All I could do was watch out as much as humanly possible to avoid spilling anything on floor because of how bad I felt. How are you planning on keeping your staff safe and most of all your customers safe from bacteria if they’re on the floor. Do you realize your staff do handle the food as well? Listen management grow up, take some money from the petty cash and buy a vacuum. If I see this again, I’m not coming back!
they serve some really good food here much to my surprize. I got a great sandwich with a cup of soup. The soup was vey good and it was hot. The sandwich was really nice with a lot of filling chicken salad on fresh bread. nice service and good parking. a very clean place. nice for the family.
Great service, reasonable prices and clean spacious dining area. All staff were masked and attentive. Only complaint was chicken in salad was slightly frozen.
Manager heard I wanted, one day, to try their mac and cheese sandwich. To my surprise, he gave one to me to try, in with my food order. What wonderful service and thoughtfulness. Food was fantastic. Thanks for a great lunch