If I could give zero stars I would. Went this am for smoothie suppose to open at 8. Waited until 8:05 other customer waiting outside was complaining about he had been waiting for 10 minutes. I knocked on window. Woman came to door very angry saying what did I want. I said we want to come in don’t you open at 8? She yelled and said NO I’m not ready going on and on about how she isn’t ready very angry and said come in and sit down then if you want swinging door open. I said wow what's with the attitude! Your very angry! We all waited for her to be ready. I was silent she then continued to raise her voice and angrily throwing around stuff as she got ready saying that she isn’t doing ANYTHING UNTIL HER SCOOPERS ARE READY!! on and on I said wow this is so ridiculous why are you so angry and have such a bad attitude! She then said do you KNOW I HAVE THE FLU!! I then walked out.
The people here are so kind and are willing to work with you to make your smoothie the best it can be! Don't come in with the rude all intitled attitude that so many folks do and you too will be able to have a wonderful experience! Keep up the great work young ones!
Place is absolute thrash. I have had it with them the only reason I ever went there is because it is next door to LA Fitness. They are always closing early which is crazy it's next door to the GYM the owner must be unware of what the employees are doing or just doesn't understand business and should close the store. Hours are posted for a reason you have them posted on the door and online if your not going to honor the store operating hours change them to something else. This way people don't have that expectation of leaving the gym or there house and getting a smoothie only to get there and be denied. My two friends and I as well as 2 other people that I saw in the gym earlier were all denied service, the door was locked and the children inside just said we are closed and ignored us, well the store says close at 9:00pm on the door and online but it was only 8:20pm and the door was already locked that's at least 5 smoothies not sold possibly more because the store was supposed to be open another 40 minutes. Makes no sense again this is not the first time they closed early and it's not like there was an emergency as every time it happens there is at least two employees that I've seen in there. They must be a franchise and I am seriously thinking about looking into contacting Corporate Office because this location is giving Smoothie King a really bad name and look for the company.
DISGUSTING LOCATION. From smoothie to the whole building absolutely disgusting. Floors look like they haven’t been mopped all year, the utensils to prepare everything is dirty and grimy. Little fruit flies flying around touching all the supplies. Tried to give me a water smoothie half way filled and told me it’s supposed to be like this, than hands the SAME smoothie to another costumer completely frozen and told her to wait to drink it when it melts and that’s how it’s supposed to be. Absolutely worst location and every time I go it gets even worse. I HAVE NEVER WRITTEN A REVIEW but for this I had too. I couldn’t believe my experience. I’ll never go back to this location either. I will be telling others about my experience here as well. Throw the place out and start over
I don't like to leave negative reviews but this place is been very poor lately. If I happen to get an employee who knows what they’re doing I get a good shake, but more often than not I get a shake that's basically peanut butter flavored ice and water. It's a slushie. I end up spending $9 on a gainer shake that has probably less than half the advertised calories. And the employees look like they're in such a bad mood I can't bring myself to ask for a replacement.
Ordered an online order, waited 20 mins for it once I got there. Lady was super rude and complaining that “she’s over worked” to all the guests. Smoothie was good but I’d go to a different location instead if I were you
The lady working in store is rude and always complaining about her employees. Spend more time on phone talking about everything but focusing on customer. Never opens on time and east Boca is a better location. Needs new management.
I go to this smoothie king only because it is convenient and on my way to work. If there was another, I'd go there. The smoothies there are hit or miss - some days it's good and other days it's watered down. I order through the app every time. It's a rare occasion that my order is ready by pick up time. Today I walk in a few minutes before my pick up time. The employee comes out from the back and asks how she can help me. I tell her I ordered online and she hurries to the ticket machine to find my order and start it. Most times I come into this store, the employee is in the back room until the door chimes. There needs to be a better notification system for online orders or it would be helpful that the employee stays out by the register.
I understand businesses are understaffed but this place is something else. I place my orders online so the order can be ready when u get there but it’s never ready and I end up waiting like if I just went there and ordered. I love the smoothies but their extremely slow service will keep me from going back
This place is suffering from labor shortage issues. The person making the smoothies spent more time complaining about the lack of staff care actually concentrating on the task at hand. Sorry