The food is always good, but what I like most is the speed and attention to service. I went a couple of nights ago and 3 young men were working, they looked to be in their late teens so I wasn't expecting the best service, but these young men were very courteous, prompt and detail oriented to my big order. I was extremely impressed.
Best location ?? and I drive from lake county because we don't have one!! Food is always so hot and tasty and I'm never waiting unless the conversation in drive thru gets interesting lol! Everyone gets an A+ here and you guys keep it up!!
It was slow and close to closing time. They didn't make us feel like we were bothering them. Enjoyed the meal.
Had a great lunch here today!Staff were pretty nice and friendly, food was plentiful and marked if it wasn't available.Restaurant was tidy, clean, and looked pretty nice.Customers were loud jerks talk-yelling at each other between tables.Would be happy to eat here again when I'm in the area.
Food was delicious. Staff were great! Service was excellent!
Had a great lunch here today!Staff were pretty nice and friendly, food was plentiful and marked if it wasn't available.Restaurant was tidy, clean, and looked pretty nice.Customers were loud jerks talk-yelling at each other between tables.Would be happy to eat here again when I'm in the area.
Every restaurant in the world should come to this specific Boston Market and watch how absolutely Pleasant, happy, team work ethic related all those employees in their were. Even through the rush they were still very nice and smiled and greeted everyone. If any restaurant ones to learn what customer service is and how to treat a customer, then they should take lessons from all the employees that work here. Great job guys
The food was too old and as result way over cookedThis place used to produced much better quality of foodStaff don't follow safety standard related to Covid 19.
Worst service ever!! Placed a door dash order & ordered a regular coke & was delivered a Diet Coke which I can’t drink. I’m home with a broken rib or I would have gone out to get one. I called Boston Market who told me they were out of coke. You would think they would call the customer to let them know & see if there is anything different they might want but they couldn’t be bothered providing good customer service & just threw whatever in the bag. The guy I spoke with at the store was a jerk & started arguing with me. Your supposed to call if your out of something a customer orders but they couldn’t be bothered! Beware of this location!
I know, pretty late - I am sorry for that. I just wanted Boston Market to know that they have a great team here. I made a mistake online ordering thanksgiving day food and the date kept switching to the day after. While I was checking out online I forgot to double check the date and when I went to pick up my food on thanksgiving day, they said I had ordered the wrong day. I was so embarrassed. But they told me to wait and they would see what they could do. I waited maybe 15 min. And then they came out and explained that they had to cancel the other order and brought me out EXACTLY what I ordered. They charged me there and saved my dinner. I was so humbled and grateful for their understanding and generosity and kindness, ESPECIALLY in such a busy and tough day. They should be commended for their service. This was for Thanksgiving 2021. If I order from here again I will be sure to get the date right.