Not impressed with Customer Service or Food. We arrived shortly before 9pm. As we walked to the door an employee was in the lobby area and saw us coming, walked in the door and didn't hold it open. We were literally one step behind him. ?Then we sit down and was immediately pressed to take the order ?, although the signage states they close at 10pm, they said they stop taking orders at 9:15pm?. After placing my order, my drinks & food arrived almost immediately?. After taking one bite, I was asked if everything was ok. About 6 bites later, they handed us the check and a to go box. It's exactly 9:21pm?. They were shutting down the lights and everything by 9:25pm?.I've ordered delivery from this restaurant all throughout the shut down. I was really hoping to start going to dine in, but after this experience - I won't spend another penny at this place. I didn't want my date to leave a tip although he did anyway. Not a good vibe or atmosphere. ??
Not impressed with Customer Service or Food. We arrived shortly before 9pm. As we walked to the door an employee was in the lobby area and saw us coming, walked in the door and didn't hold it open. We were literally one step behind him. ? Then we sit down and was immediately pressed to take the order ?, although the signage states they close at 10pm, they said they stop taking orders at 9:15pm?. After placing my order, my drinks & food arrived almost immediately?. After taking one bite, I was asked if everything was ok. About 6 bites later, they handed us the check and a to go box. It's exactly 9:21pm?. They were shutting down the lights and everything by 9:25pm?. I've ordered delivery from this restaurant all throughout the shut down. I was really hoping to start going to dine in, but after this experience - I won't spend another penny at this place. I didn't want my date to leave a tip although he did anyway. Not a good vibe or atmosphere. ??
My son and I took my parents here for Mother's day. The staff sat us as soon as we walked in and got us all drinks. The menu offers everything you would want and more. Everything was perfect. The sushi chef allowed my son to watch him which was very cool. Overall, it was a great experience and I will be back. Extremely tasty and pleasant. We all loved Takumi.
Worst experience with food as well as senior staff member. I have been here multiple times but the last visit, food was horrible. Coming to the staff, while checking out, she demanded 20% tip saying that, if there are 6+ people they charge this. I was shocked and the funny thing was we were 4 adult 1 kid and 1 infant ?. Infant was in the car seat and placed in a chair next to us. When I argued with her that we are still only 5, she said that they count it based on the number of chairs we used. The way she spoke was totally unfair and disrespectful. I will never visit this place again
I was there for my birthday with a family if 15 including young, hyperactive children. The service was great and I really enjoyed the food. They were also very patient with all of us, even though we were there quite a bit after they closed. I will go again and I'm certain I'll really enjoy it!
we've been going here for at least 10 years, and we've always had an incredible experience. the servers are kind and always remember us when we come in. everything we've eaten here has been delicious! we've never been disappointed.
Great food and fantastic service. My first time in, and for sure, not my last. Sushi was amazing and the ramen came out super quick and very delicious.
The best thing about this place is the shopping center that its in. I love the Melting Pot, but Takumi service is less then desirable. Next time I will go to Rice, or Sushi Sumo. Terrible customer service, and the lady manager is extremely loud. She was arguing with a table, when we came in....writing on the wall.
Just finished up an amazing dinner we ordered for Christmas Eve. The food never disappoints, and what can I say about the staff....so friendly and accommodating. We also eat in occasionally, and always pleased with everything. We will forever be a fan of Takumi! And hello Karen! ?
Takumi is one of the best sushi places I have ever been. They have a good variety of dishes. The ambiance at lunch is relaxed and low key.