I'm in the restaurant industry so I understand being short staffed, but if you need to close early you also need to shut down all your online ordering systems. Then on top of that when someone calls regarding their order you should tell them you're closed before the drive down to get it. I'll update this if I'm ever able to actually try the ice cream.
So I ordered cookies and the blast, doesn’t look like the picture. And it doesn’t have flavor. For $6 Wawa would’ve been the choice! Cookies were dense. Ehhhh
Great ice cream, super nice and helpful employees! They have a vegan/non-dairy option that tastes just like real ice cream, just know that they make the base on demand so it will take a little longer.
Great product and good service. They had vegan base as an option as well
Many great choices of ice cream & toppings! The cookies were good & warm. Customer service was everything, very welcoming. I will definitely be coming back!
Great place! Just visited here today to try rolled ice cream for the first time and the employees were very nice, generous, and kept a smile on their face. Definitely will revisit!!!
Horrible service! I ordered three items and got one item within 10 minutes when I received the one item I asked about the other two (this was the manager) he said they will be out in a few minutes. I waited another 15-20 minutes finally went back up to the counter to ask about the rest of my order. They completely forgot about them!!! I thought a couple of the employees were unprofessional heard cursing when making the ice cream. They were all disorganized not just my order, but saw they messed up on other order as well.
Finally an ice cream place in Trolley Square! We loved what we ordered. The owner was there, who came to our table as we were eating and gave us a cup of vanilla + orange ice cream! How nice! We were touched by his act of generosity.
The service was an amazing and very friendly staff.. I got to meet one of the owners and his family... I definitely will be returning
The service was spectacular. Very friendly staff. Extremely accommodating and kind. Lots of dairy free and vegan options. I was asked if I had a dairy allergy or if it was just a preference. When I said it was an allergy, the entire work station was wiped down in its entirety and my ice cream was crafted on a clean slate. Just spectacular!