October 2021I’ve been coming here for a few years and it’s always been acceptable but this last visit I’m not sure for what I paid $12. The lettuce mix was very limp, the Brussels sprouts were hard, the chicken was skimpy, the cheese was dry, and I only really enjoyed the pretzel roll. So prices have gone up, quality has gone down, and the server was not wearing a hair net and he had really long curly hair. I don’t plan on returning.
Interesting visit today. I will start off by saying that my create your own salad with grilled chicken, edamame, broccoli, corn and black bean and corn salsa with lite ranch was absolutely delicious!However, the line was very long. Only 2 employees were working and didn't seem to have a sense of urgency. I completely understand that they are overwhelmed and overworked! I was polite and didn't mind waiting at all to get what I wanted.However, my boyfriend ordered a buffalo chicken panini, which he very clearly verbally stated (I heard him from 6 feet away as I was paying for our order). However, the employee made him a buffalo chicken salad. As this was his first visit, he though it was prepared in a salad bowl first and then grilled- he didn't realize the mistake until the salad was already made and he didn't want to further hold up the long line of customers to correct the mistake. I should have anticipated this- the man in front of us asked what the difference was between two different types of chicken and the employee just blankly stared at him and didn't answer. I have utmost tolerance for non-native speakers, but if it is going to effect service, wouldn't it be beneficial to have a native English speaker on staff during the dinner rush?Upon paying for our order, I was asked if I would like wheat rolls or pretzel rolls. I clearly stated pretzel. We sat down to eat and discovered wheat rolls in our bag. Of course, we are tolerant of simple mistakes and ate them without complaint but the lack of attention to order accuracy was clear throughout the whole experience.Additionally, as a person who is counting calories, i can't trust the 70 cals per serving for the lite ranch dressing when they pour 2 full ladles over your salad. I will return based on the delicious freshness of the ingredients but if you value order accuracy I would look elsewhere.
October 2021 I’ve been coming here for a few years and it’s always been acceptable but this last visit I’m not sure for what I paid $12. The lettuce mix was very limp, the Brussels sprouts were hard, the chicken was skimpy, the cheese was dry, and I only really enjoyed the pretzel roll. So prices have gone up, quality has gone down, and the server was not wearing a hair net and he had really long curly hair. I don’t plan on returning.
All salads are made with fresh ingredients any way you want. Prices are reasonable.
The staff was polite, attentive and fast, the place was mostly clean which is the only vindication for my most recent visit. The food was not worth it. I ordered a panini melt, it was barely toasted bread on the outside, and it was ice cold on the inside. Nothing melted about this panini. I don’t mind paying $11.50 for a good sandwich nor do I mind paying $3.00 for a fountain drink or $7.50 for a large soup but if a customer is paying $20 for lunch... it needs to be good maybe even great, and Saladworks is not it. Would it kill your bottom line to throw in a bag of chips with a sandwich, or maybe offer a combo discount? Something? Anything? I get that times are hard, pandemic, supply chain issues, blah, blah, blah but it’s hard on everyone not just Saladworks. No wonder this chain has been dying a slow death over the past couple of years.
Camw.in for lunch, the staff was friendly but as for the rest wasn't that great. This location doesn't have root beer. Shame shame. Another thing that was off for me was the Caesar salad dressing taste. Something was off on the taste, i will see later today ?? as for cleaniness, not the best. The tables were a bit dirty and the dividers as well. I'm glad that i always carry anti bacterial wipes with me.
The servers were very attentive and knowledgeable of the menu. They made adjustments to my son's order as he asked. The food was delicious. The store was very clean and has plexiglass at the tables for health safety.
You want a big salad, this is the spot for you. Bentley was perfect. I add pasta and swap the cheese for pepper jack.Our son eats here once a week.
Ordered a salad and received the wrong one at checkout. Drove home and then had to drive back to ask for the one I had made. People make mistakes I understand that, but the server blamed me, and then her Co-worker before agreeing to make me the correct salad. She then said it was "one time thing" to replace an order she incorrectly gave out as to suggest I should just have accepted and eaten the order that was not mine to begin with. I did not pay close to 15$ for a salad to be given the wrong one and then get blamed for someone else's mistake. MY mistake was not looking at it before leaving which I will make sure I do from now on.
After a quick gym workout this place was on the other side of the parking lot and convenient got a healthy meal. Typically they have plenty of options but this location was out of several food items and is why I gave them 3 ? ? ?