Jamba

5613 Concord Pike, Wilmington - 19803
82 reviews
Juice Juice Bar & Smoothies
(302) 543-7530

Just another bad review for a store that probably shouldn’t even be operating at this point. Chris, who works on weekends and is usually unpleasant anyway, decided to freestyle my smoothie this evening. He put banana in a smoothie without that listed as an ingredient. The problem is I’m allergic to bananas, and if it weren’t for MY awareness of what the smoothie should smell/taste like, I could have died. Chris refused to give me his name after bringing this matter to his attention, and I had to get his name from another employee. I also was not issued a refund which I find despicable. Unless you’re trying to end your life via allergic reaction, don’t go here. Jamba Juice itself isn’t the problem, but this location isn’t worth it.Edited 1 week later: after the promise of a refund and a call back from upper management within 72 hours last Tuesday, I have yet to receive either. Thankfully the Christiana Mall location is much more respectful and accurate with their service.

Just another bad review for a store that probably shouldn’t even be operating at this point. Chris, who works on weekends and is usually unpleasant anyway, decided to freestyle my smoothie this evening. He put banana in a smoothie without that listed as an ingredient. The problem is I’m allergic to bananas, and if it weren’t for MY awareness of what the smoothie should smell/taste like, I could have died. Chris refused to give me his name after bringing this matter to his attention, and I had to get his name from another employee. I also was not issued a refund which I find despicable. Unless you’re trying to end your life via allergic reaction, don’t go here. Jamba Juice itself isn’t the problem, but this location isn’t worth it.Edited 1 week later: after the promise of a refund and a call back from upper management within 72 hours last Tuesday, I have yet to receive either. Thankfully the Christiana Mall location is much more respectful and accurate with their service.

I’m so impressed, my first time trying Jamba Juice. I had a Mega Mango smoothie which is plant based and very delicious. The staff present today were wonderful and assisted us with the best service. I’m glad I tried it today and so thankful to the staff for there excellent service! This smoothie will have me coming back. A must try!

The girl working on 3/21/22 was super rude and was outside talking to someone while I was waiting for my mobile that I got 20 mins after the time it was scheduled. The lady working when I walked it asked if I had a mobile order and I said yes and she told me I needed to wait until the girl outside was done talking. When the girl came in I let her take the persons order who has also been waiting and then when she asked me if I was ready to order she said “you could have said some thing instead of just standing there.” I don’t think I should have to tell her when it was already 20 mins late and another employee was already informed.

Put an order online and they cancel it bc they didn’t have bowls , plus when I call to Verify the order was cancel and why , they put me on hold for like 5 minutes and they hung up . ?

I ordered 2 smoothies, one should be pineapple and it’s mostly milky ice. They have only two people working and they’re not mixing the smoothie correctly. The other smoothie is strawberry, it’s pink and a lot of ice. I’m sorry to say don’t go to this location yet because they’re just not ready. After more training and practice you may get something better than I got.

Closes shop before stated close time, very slow and inaccurate service. Not worth the time.

Closes shop before stated close time, very slow and inaccurate service. Not worth the time.

I ordered an açaí bowls d paid almost $12 to receive a small cup with watery açaí, the strawberries weren’t fresh and messed up the whole flavor of the açaí. When I asked for my bowlSomeone screamed from the other side of the counter “we don’t have any bowls” rude. I would never go back and waste my money. I drove 15 mins on my lunch break just to waste my money and time

Fresh juice on this summer day.