What a nice establishment! The employees that were working today 4/24 @ 11am, opened the store with only 2 people and a couple called out and will be late. They employees hustled at opening with 6 orders by 1110. Served us fast friendly and with a smile and laughs! kudos to you both! job well done!
Worst experience ever. I ordered party trays 2 weeks ago for my sons birthday party on the 26th. I placed the order online and was charged full price on the 15th. The morning of the birthday, half hour before the delivery was suppose to arrive, I received a text that our order was set to be delivered on time at noon. At noon I then received a email from the store saying that my order was cancelled and to call the store 1 HOUR before the birthday party. I could not get a hold
Sandwiches are smaller but the prices are not. A very smug owner who laughs at the smaller food items.
I don’t understand how they can charge 17.49 for a large cheesesteak and use 1.00 worth of meat on the roll. They should be ashamed to try to pass this long roll off as a cheesesteak. Looking at the roll I have three words that come in my mind. WHERES THE BEEF. They lost a costumer tonight with this thing they want to call a cheesesteak.
My wife ordered 5 sandwiches tonight. 3 of the 5 were done incorrectly and, when we called to inform them of the error we were told by a very rude girl that there was nothing she could do about it. We asked to speak to a manager and were told there was none on duty and call back tomorrow. I cannot strongly enough stress to STAY AWAY from this establishment. In these tough times there are many more worthy places to take your business to.
I’ve always loved this place but noticed the cheesesteaks getting smaller, less meat etc.. Now they’ve made a change but I don’t see a call out to it anywhere on social media or their website. Cheesesteaks now come with fried onions and mushrooms unless you opt out. I have never heard of such a thing. It’s just plain stupid. There isn’t one other sub shop that makes this default so I assume there will be consistent problems. My kids were so upset and it took an extra hour alll told for us to get dinner after having to return our subs. Yes, they made us return the cheese steak which they will undoubtedly throw in the trash!!!! Bad policies guys especially when you are pissing off loyal customers.
I ordered a medium Italian w/ everything . the sandwich had plenty of lettuce that was about it. I couldn't believe how little meat there was. very very disappointing
I honestly don't know if I can or can't recommend Capriotti's.
We ordered online and was told it would be ready at 5:16. Still waiting at 6:00!
slow service, disorganized shop, paid for my order, but could not wait any longer. Left without my sandwich.