I remember Jake's Burgers NO WAYBACK People waited a hour or more for the best burger they ever had. This food at Wayback is expensive bad service and nothing like Jake's. The food was cold the idiot packing my food put it in a bag for someone else. Half my milkshake was gone and it was made completely wrong. No carry out for my beverages. I miss the original Jake's Burger so much, wish it would just go back to the way it used to be. Which actually was America's best burger 5 years in a row.. this was completely nasty
The staff here is super friendly, and the food is delicious! You can tell that they use fresh ingredients, and everything is made with care!
Excellent burgers without the greasy taste of Five guys. We love Jakes!
David was All by himself and he was moving. He did a great job, definitely a good place to come and eat. More employees like him are much needed around the state/
I do not recommend the newark delaware location to even my worst enemy. If i could give Zero stars I would. Waited an hour for three burger and a milkshake, and I was the only person in there... by the time i got my food the milkshake was melted and all the burgers burnt and cold at the same time somehow. This was the worst experience I have ever had at a Wayback Burgers restaurant.
Ordered a doordash order online. Everything in the meal was wrong. They didn’t have milkshakes and gave us waters instead. Forgot the soda's. Forgot food. We called the store and they said there was nothing they could do besides give us 20% off our next purchase. Very unprofessional. The food given was still good I guess but not what we wanted. Very disappointing.
The restaurant is comically bad. I have an ongoing joke with friends that they always get my order wrong, and they have never failed me. Every order I’ve ever gotten from this restaurant has been wrong. Ingredients missing, entire items missing, wrong items. However, I will continue to order in wait for the day that they one day get it right, I hope never because it’s honestly quite funny
They close earlier than what is stated apparently whenever they want. I went in and the lights were off and the manager said they were close even though it was an hour before closing time. they gave no further explanation and I had to ask them if they always close early and they replied with "just today". this place doesn't care to serve.
Placed an online order. When I went to pick it up myself and a handful of other people left empty handed because they were closed. No sign on the door or anything and no way of getting refunded for the money that has already came out of my account.
Burnt my food! I got there on time to pick up my order then they tell me that I am early so I wait. When I finally received my food it was burnt. Plus I’m in a wheelchair so I didn’t notice until I got home, which was a mile away. Too tired to go back so had to make some ramen noodles unfortunately .