Went thru the drive thru and was asked to pull up to wait for my order. Did so and waited while 12 cars came thru after me. Finally pulled into a parking spot and proceeded to go into the lobby which was locked. Tried knocking on the glass door, no response after knocking loudly repeatedly.... Workers started walking into sight, saw me and continued to ignore me. Knocked louder and finally a worker yelled to me "what do you need" I showed me receipt for my food on the glass and yelled to her my order. The manager walked to the door and flung the food at my chest. I said really not even an apology for my wait or anything? She said I didn't know you were there and pushed passed me to go back in.... Terrible way to do business.
They never have ice cream or milkshake
Where do I start...Every morning their credit card system is always down, so it's cash only!! No one has cash on them at 5am in the morning and your on your way to work so that's a major issue! I ordered a steak egg & cheese bagel meal Substituting the folded egg for a round egg. THEY MESSED UP MY ORDER 4 TIMES!! My receipt even said round egg. The excuse they gave me for my sandwiches being messed up was "there's a language barrier between Them and the sandwich makers". If that's the case..they don't need to be making people's food. It's a shame you can't go to your neighborhood McDonald's to place an order and they get it rite the first time. You have to drive down the road 10 mins out of your way to the next McDonald's for a better customer experience. I'll NEVER Patronize this McDonald's ever again. I'll stick to going to Chick-fil-A right next door where the customer service is always on point and their credit card machine is ALWAYS working.
I’ve only been to this McDonald’s twice sense moving to delaware and I must say both times I came I got fast service and hot food!
Came here to grab something to eat on my way back to New York. The drive up staff was great. Fast and efficient.
What's the ol' saying? If you don't have nothing nice to say, don't say anything at all... let's say I was in drive thru line for 30 minutes, no lie. If I could have pulled out of line I would've.
The only McDonald's worth going to in New Castle County. Food is usually good and the service is always top-notch.
Since the renovation this McDonald's has had better food. I know they are using the same food as others, but it's not like that. The food tastes and seems fresher. Like they are making it to order.
Egg McMuffin meal is my breakfast choice. It's always on point a d the coffee is always hot.
Was there before they opened and waited for drive through. They served me a fresh and perfectly cooked sausage, egg, and cheese croissant.