I went through the drive thru to get a dozen of doughnuts.The doughnuts were great but the service was not so great.After I had place my order, I was waiting for about 5 minutes to let me know li is ok to pull up to the window. You can hear through the microphone that they were talking to each other and forgot I was there.Then when I got to the window to pay it seems that the person had an attitude.As I said before the doughnuts were great but the service was sub standard.
My mom and I just drove in the rain because he sliced donuts, and still got service when the workers wanted to go home. I’m gluten free but, my mom loves donuts to treat herself on rare times. Today she had a really tough day with her coworkers, and the sweetest lady there gave us extra donuts when we payed for two; even though it was close to closing hours.
Disappointed!!! How do you make glaze donuts not glazed?! These donuts look and taste nasty. I tried to call but no one answers. 12 donuts wasted … I should have known these came out too fast. I’m going to assume they were just sitting for a few days before someone came to pick up. Ewww
Ordered a large mocha hazelnut latte ...the ride little girl gave me a medium ice coffee and says that's a large I said where's the whip cream drizzle etc ...she said oh it doesn't come with that ..lol...I guess I don't know what I want ...hire competent people y'all
We love Krispy Kreme and today was our fourth time going to this location as it is the closest to us.. we honestly love the donuts but feel uncomfortable eating or even going inside the store as the staff always has attitudes and are rude to us.. why even work in customer service if you are going to have an attitude? the manager today mentioned to an employee(in front of us) that she can say no to a customer and that she doesn't like dealing with people.. really bad standards here. Was also a little confused as to why the Easter mini's said 2.49 for 2 on the case but on the board behind the donuts said you can only get 16 Easter donuts in a pack and not a single 2 pack.. it was a little confusing and misleading plus it didn't help the NEW girl serving us didn't know and had to ask the manager who told us you can only get the 16 pack yet another girl came and said 2 packs are available. I LOVE your donuts Krispy Kreme I just hate this location. I think next time I will take the extra 50 mins and drive to Audubon the staff there is always nice and happy to serve people.
Mike is hands down the very best krispy kremer worker ever. He always gets the freshest donuts, gets my Large Bold Hazelnut Black Cup of Coffee and serves me very well. Thank you Krispy Kreme for the hardest worker in town, Mike.
This location is a frying facility that distributes fresh donuts in the northern Delaware and South New Jersey region. The "hot" light is on often and when you get them hot they melt in your mouth! Most weekends this location offers buy 1 original dozen get 1 free, or half off of the 2nd dozen. An original dozen runs about $11.49 (no tax in Delaware). The drive-thru service for this location does not work well with their Krispy Kreme phone app special purchases. We have a problem whenever pre-purchasing multiple dozens for pick up at this location. No-fault of the employees there, but K.K. corporate has to rectify this. We often have to hand our phone screen over to a cashier who then turns to get a manager for help with their system to be corrected. They do not let those donuts go on the benefit of the doubt. They make you go through the gauntlet before honoring the deal in any discrepancy at this location, but they normally come through so we always go back.
Came in with my family of 6 today at 9:12 pm. Google says they are open until 11. I walked in the staff just sitting on the bench letting time go by and tells me they are close. They clearly were just cleaning up getting ready to leave. Just a bunch of young kids taking home doughnuts and leaving early. My sons crying because he wanted the doughnuts so bad.
Like a standard Krispy Kreme restaurant. The donuts are amazing but the place can be little more clean.
The lady was rude at the drive through and basically shut the drive through window closed in my dads face who was being the nicest man ever to her. Online says they are open till 11pm went to drive through at 9:15pm lady said what can I get you then came back and said they were closed ? Again, donuts are good but the service is beyond TERRIBLE.