What I ordered: 5pc. Tender Meal Large sweet tea with ranch and jalapeño poppers.What I received: 3pc Tender meal large sweet tea with there new sauce and jalapeño poppersThe person on the mic told me my order even read it back to me then I get to the window and pay for the meal is all messed up with I have no ranch and no straw lol the kids in there was really nice they just a little confused
Let me preface this by saying, every Hardee's I have ever been to has disappointed me and I haven't been to my hometown Hardee's in years. But this Dover location is amazing. Very well run, the manager is very visible and checks up on the patrons. Food is done very quick and tastes good too. This is the only Hardee's I'll go to.
Bad experience because of unprofessional staff. Took a long time to get food and when the girl had to bring the order outside she acted like it was the end of the world. Didn't even give a receipt. I had to go inside to get it. Horrible attitude from an organization that I in the food service industry. Maybe that female counter needs to find another job because not many people will take an attitude from her. I'm being nice because I really want to use another word for her. Fyi she has glasses and worked the morning shift. Pathetic
Don't go to this place at all! They never get my order right. One time they gave me my food and not me drink and this time they just completely gave me the wrong order. It's a shame because I love Hardees but this location isn't interested in giving good service. Might explain why most of the time their drive thru is empty.
Quality of food is going down hill, sometime staff will skimp on the food, over cook the food, hot food is cold sometimes and the food is pricey.
I love the big breakfast on the weekends. For lunch or dinner I get the mushroom and swiss burger. They all are absolutely delicious!
When I questioned the manager about the staff serving food and not wearing masks during an indoor mask mandate, he got angry and would not give me his name. Tall guy with a ridiculous MANBUN
Just came through drive thru no one answered , but I saw someone inside. Not sure what’s the problem. It states that you guys close at 10pm and it’s only 8:40pm! Not cool at all.
I wont eat there again. Staff is unprofessional and the young lady was by fry station dropped the tongs on floor looked at me and had the audacity to hang them bck up. They should of been washed immediately or placed in sanitizer. I work the food industry so know. Outside conversation and profanity should be at an minum i understand thats the time we live in but we have to do better far as businesses
I don't often eat at Hardy's but I do like that I can get a Burger wrapped in lettuce. I ordered that and ended up being given a Burger in a bun. Some poor soul got my Burger wrapped in lettuce and is probably still confused. However when I went back in they were very kind and apologetic and gave me what I had asked for as well as free French fries. Overall their burgers are really one of the best fast food burgers you can get.