The burger is incredible. The fries aswell. Great bang for your buck.
Simply aahhh-mazing ... it's been years since I've been there ?. However, the food is still savory & delicious ?. The associates/workers are kind & very knowledgeable of the products they sell. The manager goes all out to help the customers and his employees. That place is a ver-ver-very buzzziiee place. The stuffed rotisserie chicken ?, soups ? & the body by beets salad ? ain't nutin' but the truth ?. Check it out.
Great sandwiches and hot bar. Small selection of high end groceries and provisions, but mainly a great place to pop in for a quick and tasty lunch.
The sandwiches are pretty bland and their meat and fish selections don't compare to their other location, which is far superior.
I was charged $19 for EVOO that I did not purchase and have not been refunded after 2 weeks. Management will not return my calls, very disappointing.
I won’t give a bad review because I love this place. But, we purchased the red velvet cake tonight and it was inedible. Tasted absolutely horrible :(
HUGE portions, lots of meat, usually takes 5-10 min for a sandwich
I hesitate to write this, because I have been in the restaurant business for years, but I am a regular customer, and I have kept going back, because I DO like the concept. I keep thinking perhaps it's not usually like this, but every time I have dined here, it has been disappointing. I really, REALLY, want to like Wagshal's, but the quality of product you all put out leaves far too much to be desired. All I will say is, if it comes to your place or the Starbucks just 50ft away, I would recommend Starbucks, their selections (both sandwiches and baked goods) are less expensive and taste better. Before I get to the part about the food, I want to address the issues with the staff: Your staff are either apathetically rude for absolutely no reason OR they are lacking many basic customer service skills. Never have I felt that anyone was ever trying when I have walked through the door. It always feels rushed, even when it is slow. It is as if your employees simply want the customers to leave as quickly as possible. I am sorry to say folks, but customers are what allows your boss to write out your paychecks. My last visit there, the gentleman taking sandwich orders was an overt jerk to myself and the customers who proceeded me. We were confused about the menu, and he said with an annoyed tone/look on his face, "Well, like it says right there in plain English... Etc." I had half a mind about me to chew him out, but I wanted to be kind, due to the pandemic. I didn't complain to the manager, I just let the gal at the cash register know that he acted inappropriately - as I was speaking to the cashier - the customer next to me piped up, backed me up on how he treated me, and then complained about this gentleman's rude behavior towards her as well. Now to the quality of food: before I start, the following account has been my regular experience both with take out and dining in. Today, after work, I ordered the Mikey - again, great concept, the ingredients sound delicious, but the execution, very poor. All of the sandwiches were pre made, which is not the usual. If a customer is charged full price, you need to provide made to order sandwiches. The sandwiches were wrapped in the paper bags with the sticker on them and what's worse is that they were just sitting out on the counter. Aren't prepared foods supposed to be temperature controlled to avoid contamination or spoiling? There were ten to fifteen pre made sandwiches sitting out in the open on the counter. That is 100% a health code violation and could make customers sick. I am sorry to say this, but I have had better sandwiches that are far less expensive than what Wagshal's makes. The meat is usually dry or tasteless, the lettuce is not what should be on a deli sandwich. It seems that you use either coral lettuce, which tastes great on burgers, but not on deli sandwiches. I know you are doing gourmet, but deli sandwiches use iceberg lettuce, because it gives that crisp, cool texture when shredded. Why you wouldn't use this type of lettuce is odd, iceberg is way cheaper. The sauce for the sandwich was on the side, with no indication of this fact, so my first half of the sandwich tasted even more dry than the usual dry I get with one slice of cheese, for a $13-$14 sandwich? The worst part of the sandwich, without fail, is the bread, always stale on the outside, soggy on the inside, and flat. This is not French bread. The consistency on the outside of French bread is crisp with a crusted texture around the "scored" areas. On the inside it is soft with air pockets and is cylindrical, not flat. The bread is also flavorless, it needs salt. I have worked and managed establishments that make fresh bread every day, serving 10 times the amount of customers that you have at Wagshal's, There is no excuse to charge what you charge and make the products that you make. With very little effort, these issues could be remedied. AGAIN, I want to like Wagshal's, but I would be remise if I didn't say anything, given the good reput
Wagshal's is over priced, simply because of it's location... Not for the quality of the food.\\n\\nIf you really must get the pizza (but don't), get it on Tuesday when it's $7.99 instead of $12. Was not worth it, at all.
When I worked at the Ski Center across the street back in the the 80’s and 90’s, Wagshal’s was our daily bread. Their Rueben was my first and that set an extremely high bar. I keep ordering Rueben sandwiches all cross the country with hope that is quickly deflated. It was almost 30 years since my last Wagshal’s sandwich until this past Saturday. My recent visit was one of the highlights of returning home. I posted this on FB and sooooo many friends have responded with their love of Wagshal’s and the Wagshal Rueben in particular. Despite everything that has changed (including the store layout) over 30 years, it is a relief to know that Wagshal’s is still setting the culinary bar.