I LOVE shake shack, and I this is not an exception. The food was nice and hot and the service was amazing. This place whipped up such a good shroom burger that someone in my party who doesn't like mushrooms ended up liking it. Good job!
I really want to give more stars however the employees are not amicable. It’s feels tense inside. I am only giving this place three stars because at the end one of the cooks was near the door and helped us get out the door with our 4 suitcases ?. I am not sure why most of the employees look so glum. Anyway first time back in DC since 1992. Please employees cheer up! Food was good as usual.
I seem to echo other reviewers. The food was good, especially for a fast food joint, but the service left much to be desired. The cashier was mumbling, never had a smile, and seemed to hate working there. It also took longer than expected to get food, which is not much of a big deal to me, but to others I know it would be. You won't go wrong eating here, but in DC there are many better options.
This was my first Shake shake experience, will probably be the last one. The lady at the cash register seemed disinterested and was rude. She only barked one word to me and that was “Name” for my order. It took some timeFor the staff behind the counter to make upMy order of 2 drinks as they seemed more interested in their phones or messing around with each other.
Shake Shack, in comparison to others in the same category, is a dissent fast food/ burger place. However, the difference between branches is the services. To me, this branch seems to be on a slow side of service. Anyway, my strawberry shake and Shake Stack were both good, as expected.??
I love shake shack’s food and I think it’s great but today’s service was the worst. The lady at the cash desk was rude for no reason. Anyway, great food.
Mushroom burger is fantastic! I loved it
Fantastic space with great service!
This was hands down the best fast food experience ever. The buns and burgers were mouth watering. The fries were cooked to perfection. The shakes were perfectly thickened. This was so good that we even changed our phone lock screens to shake shack. There was a wonderful lady i believe to be on clean up duty who’s beautiful personality really made our experience. And a big shout out to our homie in the back flipping burgers ? if anyone know his instagram @ lmk?
Delicious :)