I try the SmokeShack and I love it. Even when they forgot to put meat in one of our burgers, they are good and the staff super nice people.
1St time here, 3rd time @ a ShakeShack and will never return to the chain.This location had RUDE employees... the cashier seemed to get a tude when I didnt opt to tip her (you get paid a full wage to take my order, punching buttons... your not even cooking so no, Im not giving you $5 tip!). We waited a long time and got the food. The girl handing the food out was nasty and rude! I asked for bbq sauce nicely and she eye rolled me and said something rude at me under her breath, grabbed other food, n walked away... another girl apologized and got for me! I saw staff touching their faces during food prep and just not having any care...All our burgers were a soggy, greasy, slophole of a mess. Meat tasted like it was bland n BOILED. Fries BLAND and unsalted and not crunch not warm even. Milkshakes were nasty... half melty. Pretty disgusting $60 lunch for 3 people!Bathrooms STUNK of sewage and were unkept. Urine all over the seat and trash can over flowing. Putrid thst my son and fiance had to go in there.Usually rude and unfriendly staff. INSANLEY over priced and not sure why.......... never again.
Was excited to come. I love burgers, and places like this. Was excited to see they had a couple things on draft. They were out of their own Shake Shack beer, I understand it happens but was excited to try. Food was good, not great. Would go back if I lived near here. Very busy place. Good place to eat. No negatives besides the beer being out but they can’t help that to a certain extent.
Great restaurant with great staff near the national archives. My wife and I ordered a hotdog, shack chicken, French fry, and a chocolate shake and it cost around $23 plus tip. I’ve never liked crinkle cut French fries until now! They were delicious! The hot dog was super good and my wife loved the shack chicken sandwich!!The star of the show was definitely the chocolate shake! Super rich, thiccc, and creamy chocolate ice cream Hand spun into a shake???? You bet. Good lunch spot if you’re touring the notional mall!I took away one star because the bathroom didn’t have seat protectors, paper towels, and the toilet seat was…. Not attached correctly. It was also kinda dirty. Fix the bathroom and I’ll make it 5/5!
Ultimately, at the end of the day you have to respect the food that comes out of this place. I brought my friends here that we’re visiting from Papua New Guinea and it was their first time trying Shake shack and they were ecstatic about it!You’ll spend a pretty penny here but it’s definitely worth it I would suggest the outdoor seating as you can see the hustle and bustle of DC go by while you eat! Pro tip if you don’t like spicy food do not order the peppers on top of the burger! (:
First time at a Shake Shack and wanted to see if the hype/debate over which burger shop was the best. (Between this and In-N-Out) The shakes we ordered were fantastic. The burgers, while good, weren't anything beyond what I expected. Juicy, cooked well, and imo better flavors across the board than In-N-Out. Very expensive, even compared to the Five Guys - Johnny Rockets kf the world, both of which I prefer, so I deducted 1 star. Staff was quick and friendly. Can't complain!
This is a fairly busy Shake Shack offering a swift service from friendly polite staff. As it is close to the tourist areas of the city they are used to customers who don't seem to know what they want or what the Shake Shack itself offers.I had bacon and cheese topped fries plus a milkshake.We ate outside in the the seating provided by space.Worth a visit when you are in the city and want something quick.
Was excited to come. I love burgers, and places like this. Was excited to see they had a couple things on draft. They were out of their own Shake Shack beer, I understand it happens but was excited to try. Food was good, not great. Would go back if I lived near here. Very busy place. Good place to eat. No negatives besides the beer being out but they can’t help that to a certain extent.
The burger I got was top tier. I usually don't rate most burger places I go to this well but this one was different then the rest. Would definitely recommend going to this location.Edit: forgot to say that they have amazing and friendly service!
Delicious smoke hamburger. The staffs are really kind.