Since the new owners, this restaurant has changed a lot. And perhaps not for the better, unfortunately. Be prepared to pay via venmo for food and by card for alcohol. Very odd. Likely won’t be coming back.
I called this place to see if they were taking orders on the phone. When I got there they took so long to even consider taking my order and then they tell me they are out of things and only had a certain selection than what I came for.
As others have said, it seems like something is currently off with this location. When we went, we were immediately greeted by a staff member who said they only have 4 types of tacos (all the toppings were the same, just different proteins) and two types of beers.We were hungry so we agreed to stay. Food took a long time to come out since only one chef was working the kitchen (and we were the 2nd group in there). Two of our orders were wrong but we were hungry and figured there was something up with the restaurant. At this point we also noticed the other group was setting up a hookah, which was unexpected.At the end of the order we went to pay, and THAT is when they told us it was cash or cash-app only. When we gave the staff our cash, he didn't have enough change. So I had to figure out downloading cash app to pay the chef.While he did comp us a couple beers for not having better payment, it was still a little frustrating. It seems like some of the management has quit and the folks that are still working there are just trying to stay afloat.
Hours were off. They opened 2 hours late on a Saturday. As soon as you walk in, nobody greets you. They expect you to know to seat yourself. There were only 2 other parties of 2 (a total of 6 guests) and the wait time for food was approximately 20-30 minutes. My husband asked for extra onions and it took them about 30 minutes to get that. Families with children would walk in and out when they realized people were smoking hookah inside. The menu isn’t “kid friendly.” Menu was VERY limited and didn’t match their online menu at all. 10/10 don’t recommend. The food wasn’t great and the service wasn’t friendly at all. Doors don’t close completely so it was VERY cold.
Let’s start with the positive. Some guy, I’m unsure of his role, took over and was attentive to us by taking our drink orders and telling the bartender what we wanted. And the cook, she did her thing because those tacos were hitting but without her, this place was a circus.1. The “bartender” is bouncing around between the three tables downstairs ignoring ours.2. 20 mins later, this same bartender took our food order because we basically waved him down. They only had chicken, beef, fish, or pork tacos as options. We placed our order and asked if we could put in our drink order with him and he said let him put in the food order first (he never comes back)3.The unknown guy, mentioned above, comes to take our drink order. About 20 mins later, the bartender brings us our drinks4.Once we get our food, we’re told that we can only pay in cash or via cashapp & that the food bill is different from the bar bill5.Fast forward to the end of the night, we pay for the tacos (which end up being $5 per taco) since the kitchen and bar are separate and the guy at the bar tries to charge us again for the food and the drinksSomething about this place is off and all the confusion and lack of items on the menu has me questioning a whole lot about this establishment.
Customer service, quality food.
Food truck experience, stale/leftovers were served and bad. I contacted Rebel Taco and left feedback but haven't heard back.
Been coming to this restaurant for a minute now. Loved my experience but I have endured something that I didn’t like as of today. This place supposedly closes at 10 p.m. i ordered my food well before the closing time. I get here and literally nobody is here.. mind you I called before placing a order. No call on their end was made to indicate anything.
Only giving 2 stars because the birria tacos were decent. The service was bad. Ordered my drink and food at the same time and literally finished my food before my drink even came to our table. There was one bartender and the place was packed out. The staff ratio was completely off. Do better hire more staff.
This is my new U street destination...Great atmosphere, great food and the Churros.... So good