It’s a pretty nice spot to get donuts and coffee. Very nice staff and clean environment.
Great customer service, Very clean shop from inside but not from outside area. Finding Street Parking is very big problem here.
I love their donuts. But what occurred to me was distressing. I dropped off my daughter at a friend. She just got out of rehab for a stroke so I wanted her around her friends. I bought too tasty spicy pumpkin donuts and a large coffee. I sat down, opened my laptop and started working as I wait for her. After about 30 minutes, I asked where the bathroom was and was told they had just cleaned and I could not use it. I asked how long would I have to wait. He said it would not be reopened. I was 8:45PM. The store closes at 11:00 PM. I balked and complained civilly. He finally allowed me to go to the bathroom. When I was done, I got upset. I asked him if I were a white man, (I am black) if I would have been afforded the same treatment. He got very defensive. I told him it is likely the establishment could not prematurely close restrooms based on DC code. I am writing this review because it is important that call out establishment that mistreats anyone let alone paying customers.
Ordered 2 dozen for delivery and only one box came. When I called to let them know, Linda was very apologetic and called DoorDash to set up the delivery immediately for the missing part of my order. That is what customer service is about! Thanks Linda
Poor customer service, the two ladies who were attending, was pushing me to decide how many and which donut I would to get it..
Went when they first opened didn't have donuts that I seen on line (cheese cake) glazed donut was just ok dry. Went again cinnamon apple donut dry very little apple filling. They just don't have the look that makes you want to buy them. Don't think I'll be back.
The donuts were decent but they tasted like any Krispy Kreme you buy from Walmart sadly. But the coffee was
This new location is in a hot spot of Columbia Heights - right next to the Metro and the major shopping center which houses Target.The staff were super fun and friendly, playing along with our jokes and engaging in banter. I did ask where the first Krispy Kreme ever was, and the server didn’t know but asked a coworker.The donut selection was awesome - but we got a chiller instead. Next time, a dozen donuts!
They don't make any donuts on site. They are all shipped in from Virginia, so not fresh & hot ones here. Also, none of the staff had gloves on in violation of DC health regulations. It took them 3 Trieste box my order without contaminating my donuts.
There’s no “hot” sign outside because these are neither hot nor fresh. Ever. Might as well buy them in a grocery store. Doesn’t accept any promotions either. If you’ve ever had real Krispy Kreme you’re going to be disappointed.