Super disrespectful! Management is trash. The manager and supervisors are so rude to the customers. I been coming here for years and they treated my family and i with such disrespect. Candice the GM was rude and super high all she kept doing were tik tok videos while we wanted to order. How is she running this shop??? She has the worse employees ever, This is so unacceptable . They threw the donuts at us and called us such nasty names. Please don’t go in there!!! They all need to get fired!
It is clear they have attentions to details. For example the chocolate topping on the donuts does not get messy and stick to wrapper (as opposed to other donut places). It shows that they use good quality materials.
I earned 3 free doughnuts for reward program; however; when I requested, it’s gone and staff refused to check from my email or phone number of my account. They only want to sell and promote product but not responsible for their promise or campaign.
All I can say is WOW! Stopped in after the Pride parade. Paid for my donuts and hopped on the metro. It wasn't I till I got home and tried to pay for dinner that I realized my wallet was missing! Talk about a panic attack! I called and thank God, one of their associates found it and turned it in. I had to go All the way back to Dupont Circle but my Wallet was safe. They were so kind. And it was super busy that evening. Everyone was SMILING! Even with the line out the door, they kept smiling! It was lovely to see, the donuts were excellent! Thank you Krispy Creme. You saved me from a horrible nightmare.
The “HOT” sign is always on. Ordered for work and had to wait about 5 minutes but it was worth it. The donuts were fresh and everyone enjoyed them. They have new flavors available like strawberry shortcake and mixed berry cobbler. They look very good but what can beat a traditional glaze? These are only available low for a limited time. This location has 1 dozen donuts on sale for $7.99.
Nothing beats... a warm... doughnut... from Krispy Kreme... if you haven't had one... add it to the Bucket List... asap!! Delicious!!!
These guys made my son's 14th Birthday Party a great success today!
A wonderful location, least fresh donuts around and staff can be more attentive.
Krispy Kreme has fell off bad. The customer service is horrible and they LIED to me about the price. When I saw it on the display (*?*) They tried to overcharge me, I think they wanted to steal my cash. The cashier and the guy working there are nasty. They tried to give me some old dry looking doughnuts from off a tray. The display doughnuts looked better. I didn't spend a dime with them. I went to Daily Grill.
They don’t respect posted hours.See photo of 8+ people waiting for over 30 minutes for them to “clean their lobby.” They lost so many customers in just this time frame, way more than in the picture. We sat there in the cold rain watching these employees sweep the same spot on the floor….When they finally opened back up, they closed the lobby after 10 minutes. Very poor business management. This all happened while they had the hot sign on.