Do not waste your time. The employees are horrible. You can get better coffee at 7-11. That's how bad the service is there.
I called 4 times one day and 6 times the following day to place an order for a pick up. Since it was for a nearby event, I came in person in hopes they could fulfill my order. I greeted the manager and explained the persistence used in trying to place an order ahead of time. His response was less than desirable and quite unprofessional. He responded “well we are busy”. I asked if I requested online instead of call, would it be a better response time-again he responded in a defensive and dismissive manner. Short on time, I decided to place an order-and after he blurted out get in line. I ordered severalitems-coffee, donuts, and bagels. He informed me it was too late to put in a large bagel order-and only provided 6 of the 2dozens ordered. He attempted to make the 6 all plain until I requested sesame too. He responded “oh now you want sesame”. The entire time of interaction with this guy was difficult as he was rude-sarcastic-with an overall ugly disposition. I really regretted placing this order but had few options. Fast forward, when I got back to the event with my order, I didn’t have enough cups, creamers, stirrers, napkins,and knives to spread the cream cheese. Such a disappointment especially since it’s a neighborhood establishment-and we provide lots of business. Never ever again. I would rather go anywhere else instead of this place.
The bdoughnuts were fabulous. Just need a little more smiles
Constantly get my order wrong or incorrect when I order off Uber eats. Today I got coffee with flavor instructions printed on label and received plain coffee with creamer only.
Consistent, clean and quick.
It’s a fine Dunkin’. However, for a place known for donuts, they do not have a huge selection and often run out of more specialty items like munchkins. It’s the only one near us so we will continue to go. Staff is very friendly, but as a donut shop you should have donuts!
Service is a little slow especially when you are in a rush for work. I ordered the Power Breakfast sandwich without the Turkey sausage but was still charged the full price. Other locations remove the turkey sausage charge.
VERY UNPROFESSIONAL! My order was taken wrong by the lady with the red dreads. I asked for iced coffee with almond milk. It was made without almond milk then I was asked to pay for the almond milk after they messed up the order!!!! I asked for TWO bagels only charged for one and had to reorder a bagel! On top of that the lady with the red dreads DID NOT APOLOGIZE! when I ate my bagels were old I ordered avocado toast and the bread was soggy!!!! The most disgusting Dunkin’ Donuts I’ve ever been to! Save your money !!!!
Midnight coffee is outstanding--tastes like Jamaican Blue Mtn. Great attitudes--important early in the morning! Line moves fast and food is good. Always happy to go here.
Great service, friendly place