Honestly, the employees and customer service here save this review by several stars. If it wasn't for them, I'd give it NO stars. I know Waterbury gets a bad rep and sometimes unfairly. But this plaza is, by far, the WORST retail spot around. I think every single employee at Dunkin should get at least a dollar raise, if not more, for taking their lives in their hands everyday. You can't even put your car in park here without some level of riffraff going on. And make sure when you're in line at the drivethru to NEVER idle at the break in the lot where other cars are trying to exit. A very sticky situation indeed. If you decide to forego the drivethru and go inside, be sure to have your wallet or purse QUADRUPLE-wrapped around you. Them hawks be waitin...trust me
Coffee is allways good there
Tried to get a beverage through drive through and instead of being given proper customer service, I was completely waved off just as I got to the window. Like what kinda of customer service is that. This happened around 5:30pm today.
Ny and niko were amazing. My coffee was absolutely delicious. ?
Thy did not pay attention wht I want nd gave me something else. Poor service
My experience at this Dunkin Donuts was good. The coffee was fresh and piping hot to the taste. Would visit this store again.
Lost respect due I'm deaf they take too long give me coffee other fast give them coffee than I do smh
Person who attended me was great!
Slow... but good
Lavk of workers Very rude waiting on taking gor order for 10min.. and still No service they do not know how to Multi task in a fast restaurant environment