Stopped here Friday morning 4/15 with the family. We walked in and weren't even greeted by anyone. We then were sat down, we all checked out the menu and were ready to order, 15 mins go by and still no sign of our waiter/waitress. No one even acknowledged us! We weren't offered drinks, coffee, or anything. We finally asked a passing employee who was bringing out another tables order if someone would be by our table to take our order, she said she would get someone for us. The lady told another lady that we were waiting to be helped. Next I hear out of the other lady's mouth "What do they need"?Seriously?? We weren't there for our health! This Denny's needs to get it together, and train their employees to be hospitable and welcoming. It doesn't cost anything to smile. Needless to say, we just ended up standing up and walking out once we heard that lady's unprofessional question. I highly doubt I'll be back to this Denny's. Vernon Diner treated us MUCH better!
The food was fine and Our waitress was nice but exaughsted and drastically over worked. There was only two waitresses and they had to be hostess and ring out at register too. The wait was extensive each step along the way. I understand there is a worker shortage, but let's face the facts . If the income is there the employee will follow in time. This is the same at several Dennys locations
The manager Lori did an awesome job making my meal.
The waitress was super nice but the appeal of Dennys is that it's affordable. Not anymore. They removed the $2-4-6-8 menu so two breakfasts and one coffee was over $30. Unfortunately, I will not be returning unless it returns to being affordable.
Although the food looked lack luster, the taste was on point particularly the omelett with poblano peppers since it appeared to be tossed on the plate. Side order of Swedish crapes with lingonberries was a pleasant surprise. Our server was a bright spot in out visit, attentive without hovering.
Family went for brunch and staff is running crazy. Thier meals show up and I wait. I ordered a Cobb salad as it has no wheat. The photo is what came later. I said I ordered Cobb salad she says yes hands me the salad. I ask her to get a menu. Now I get a plate with extras to make my own Cobb. Hating Denny's now. Will not be back.
People seem to forget wait times are based on not just how busy it is, but how many tables one server can handle. This location does their best. The staff is always nice, which can be hard with some of the attitudes they get. I've been served multiple times by Alisa M and she has always been great. Even when she seems like she might be having an off day. The host always seems to try their best and tries to acknowledge everyone as soon as they can. Keep up the good work and don't let the haters keep you down. It's a rough time to be a short staffed restaurant.
I'm just very disappointed with our last order from dennys. It was so upsetting since my family have waited so long for lunch and what we recieved was not edible. What a waste of money and the manager was not at all helpful, I felt very disrespected when I explained my situation which I never actually return food so thats how bad it was. I just refuse to spend any more money at a place like that again. The crepes were chewy and soggy loaded with watery strawberries and the pancakes that actually came with one of the meals came with rotting bananas and strawberries. Even the shakes that I thought were going to be ok were not even edible. What a mistake ordering food from here. Never again!
Great food, great staff. You feel like your home. They were very accomidating. Thanks Dennys crew!
This is a unprofessional place. Waitress and manger both look dirty. Speak very slurred both looked very much disoriented. Place disorganized, filthy. Food was completely cold after a long wait. Waitress was argumentative to my 8 year old. She begin to point at my child and address her, my husband had tried to de-escalate the situation. She kept referring to my child as rude and disrespectful after she was the one yelling n screaming saying my child has no home training and that was very low and inappropriate and unprofessional. I felt very much uncomfortable at this place. No customer service, extremely prejudice as well… The manager came out very intimidating, rude and aggressive. No accommodating us as customers. Truly treated us as animals, started off very senseless put us at a table of 10+ when it was 4 of us. Table was dirty.. atmosphere wasn’t Covid protected either waitress or manager has on mask properly using mask. She then bring food out very unpresentable good was cold. Then manager asked us to leave because we politely asked them to make the food fresh. Then I called for his name he said for what so you can file a lawsuit against me. I’d rather eat from a garbage can before I ever eat here!!! NEVER go here….