Cashier took my order of one coffee. I was the only person in the store. She continued to focus on phone orders and completely forgot about my order. After about 5 minutes she asked me if I was all set! She forgot my order and even forgot I was in the place! I will not return. Dunkin coffee is really bad. Wake up America.
My coffee place. I run on Dunkin
The system went down after our otder was placed. The person working the window repeatedly insisted on alternate forms of payment only to realize that they could only accept cash. 10 mins later and the manager asked us to come back and pay tomorrow i explained we live in another state and that would not be possible. No resolution was found and they threw our order in the trash. Insanity.
Horrible customer serviceno acknowledgement of customers waiting.Stated “I know your there” after I waited for a few minutes without being greeted through drive thruNeed to work with employees on providing great customer service
I mean it's Dunkin donuts it's great but go early
Very good customer service the young lady was very fast my coffee was hot
Fast service, clean, friendly and practicing social distancing.
Staff is friendly and provides great service.
Fast service, clean, friendly and practicing social distancing.
Good service but 3:30 on a Saturday with no selection of donuts. Great place for muffins and bagels though!