They don't care when they make mistakes, nor do they care to rectify them no matter how small. I asked the associate for a kids meal and was not allowed to take the juice and applesauce that was suposed to go with it the associate despite she admitted to hearing me ask for the MEAL did not care to ring me up for it, and had an I don't care aproch to the situation in general. Furthermore when I was trying so solve the issue the associate said "what do want me to do" like the small order of a child's meal and a 6 inch sandwich was to much for her to be bothered with. But the thing that really got me was she wrapped my daughter's sandwich for the child's meal.
Subway is the first place I look for when in a place I am not familiar with. Never a miss.
The experience was horrendous and pathetic to say the least. I did not expect such customer service from Subway.I had initially called the store to place an order so that I could pick it up later. The lady on the other side of the phone refused stating that she was attending a customer and that I should place the order online.I placed the order online (Order #2A055FBD-33), made the payment using my Credit Card and the pick up time was 2:20pm. I reached the restaurant 10 minutes before the scheduled pick up time as it just is a 5-10 minute walk from my work place.When I went in to collect the order, the person at the counter refused the delivery stating that the order was already handed over. On questioning whom the order was delivered to, she said was it was delivered to the correct person. I further asked how she identified if it was the correct person to which she said "he showed it to me on the phone". All the questions asked further were answered with the same reply "I delivered to the correct person"It amazes me how she could identify the correct person when the online receipt and the credit card used to make the payment was always with me.I requested to speak with the manager and she refused to involve the manager stating that she has already spoken to the manager and there was nothing that can be done. She asked me to place the order again and make the payment. This is nothing by scamming the customers of their hard earned money. The arrogance shown by the the lady was out of the roof. I will make sure I leave the worst possible review on all the social media handles.
Poor service rude workers. Really bad ingredients.
The site should update their working hours on the website. I came all the way to this subway because it stated they open at 8:00am on Wednesdays. However, when I got there at 8:48am, although the door was open and the lights were on, they told me they were closed and open at 9:00am. I drove all the way there for nothing. Not pleased about the inaccurate schedule/information displayed on their website.
SUBWAY is always reliable for me, good ingredients and fresh taste, one of the best and healthier fast food options. This location was a life saver avoiding traffic during the holiday, with joyful staff that was kind to us and our baby, and happily served us. Very thankful.
Quick and polite.
I like this subway, the food tasted nice and fresh. I enjoyed my sandwich. However with the current pandanic I won't feel better it all the lettuce, roommates, meats, and all the other choices were covered!Thank you
I like this subway, the food tasted nice and fresh. I enjoyed my sandwich. However with the current pandanic I won't feel better it all the lettuce, roommates, meats, and all the other choices were covered!Thank you
Would recommend