This review is about staff. (The food was fine) I went to this locationnin plantsville. They were running a little slow, probably due to lunch rush. Not concerning. What did concern me though was the toxic management. What I witnessed was a female, I assume to be thr manager on duty scolding a male worker about being too slow, in front of all the staff and customers. This is belitting and disgraceful. It also makes customers feel uneasy and awkward about coming into the store. If there's an issue with an employee, talk about it in a private setting, not publicly. Not everyone works at your pace, maybe they're new, maybe something in their personal life is affecting them. For this member of management to do this publicly is a shame and a fail on their part. They should not be in charge at this location, or any! Find the root cause of the problem, not scold in that manner. If there is anything that should be done, it is reprimand the manager, not the employee under them. I will not be returning to this location. Others yes. It is embarrassing to your company. This person should be greatful they even have people working for them. Fix this Arby's!
Food was quick but cold. Staff friendly. Better then most Arby's.
They ran out of fish? It's mid day and a restaurant was Out? My cheddar cheese beef sandwich was Luke warm and the cheese not melted. Fries were neutral temperature. No hotness to fries and I never was served my milkshake..thought it was in the bag. The cookie was delicious.
Burned, and yet cold frys and bread. Thousand Island Dressing on a ruben?! When did this start? I thew away 85% of my meal as i couldn't get it down. Wont be going back again at any price.
Jamocha shake baby. When I was young it was as good as it gets. Over 65 now, all that sugar affects me much more adversely. So once in a while but not every day. The sandwiches have gotten smaller and more expensive. It used to be cheddar now it is a yellow wheyflavored chemical but definitely not cheese, and the paper thin beef slices actually have the feel of microwaved meat which is similar to chewing card board. The beef and cheddar hallmark has to be revisited. There are other good choices, but the memory of such a great sandwich will never be forgotten.
Good food. Different fast food than same ole burgers. Like the Different varieties.
Staff is awesome. Food is always fresh.
Very nice and friendly staff. Quick service. Dinning area well organized and clean. Would visit again anytime.
Very nice customer service. The restaurant was very clean and the food was very good!!
Real sandwiches, real food, real value.For the same cost, McWendKing can't touch this.