Upgraded to 5 stars, because Response by management was *stellar* when I posted this. Thanks Phil, for caring about your hungry customers. "We walked in, there were 3 or 4 parties; about 7 people total in the place. Two women behind the register and one waitress totally ignored us. No greeting, no "we'll be with you in a moment," and when my husband finally went to the counter and asked about it, the woman said "A few minutes..." and the phone rang, whereupon she cut him off to answer the phone. We walked out. Booo. "
Horrible owner (Phil) who doesn’t care about customers. If you have food allergies DO NOT GO HERE!! Phil the owner told me to not order out if I have food allergies and got loud on the phone when I told him I was extremely sick after eating food from there that his employees messed up on. Never mind the fact that it took 2 months to get in touch with him, he hung up on me and didn’t refund my $100+. As soon as he answered the phone he had an attitude. This is neglect and you should not be in business if this is how you’re going to act to your PAYING CUSTOMERS that YOU made sick when you claim you’re allergy friendly.
TERRIBLE. Owner YELLED and said he didn’t care when they fed my sister a food that her DISEASE makes her allergic to. TWO TIMES she confirmed that she had a gluten/dairy allergy before ordering and was assured that would be fine. They then fed her her BOTH of those and when my sister spoke to the manger he literally YELLED and said he didn’t care that that happened. She has been severely ill and they will not even refund her. He said that since she has allergies she should not eat out at restaurants. If you are looking to be accommodated and enjoy your meal, this is not the place to go. The owner doesn’t care that people have diseases and can die if fed their allergy. Do not go here
IF YOU HAVE ALLERGIES, DO NOT EAT HERE. I am not one to negatively review especially for a small, privately owned restaurant trying to thrive in the state of the world, but I'm speechless at how the owner, Phil, just spoke to me. He dismissed the fact that I have been calling for 2 months to get an issue resolved. All I wanted was my money back after being fed something I am allergic to. The GM was NEVER there to speak to and I was referred to speak to Phil by one of the other Mangers (who was so sweet and apologetic. She said she was also mad that this issue was not resolved after leaving the owner and GM notes to call me). If you have an allergy and become excited to find this place that claims they are "allergy friendly" because they have "gluten free pizza" and "vegan cheese", don't be. I became very ill after they reassured me MULTIPLE times that I would be okay eating the pizza. I understand that it is hard to be allergy friendly, but DO NOT claim you are if you really aren't and don't care. An owner should be proud of having these options, but Phil told me "you shouldn't order from GrubHub or DoorDash if you have allergies" even though I called and informed his staff and was reassured that it was no problem at all to omit what I was allergic to. So sad and disgusted at the way Phil runs his restaurants especially since it has not only happened to me.
Sat at the bar. Ordered dumplings, large meatball and onion pizza to dine in & pre ordered a soup to go.20 minutes later she finally comes back to me, after ignoring me and paying attention to only the 3 guys at the end of the bar, saying that the kitchen or her made a mistake and didn't put the food in to the computer. She said she would comp my food, which I thought was a bit excessive, but ok, cool. Anther 20 minutes goes by and I get 1 small grease soaked to go bag, my dumplings, which weren't great & spilled soy sauce. No soup, no pizza... very disappointing service & food.
The food was great. We had the bruschetta and calamari for appetizers; and a large pepperoni & sausage pizza for the main dish. The food was fresh and came out quickly. It also had great taste. Our waitress was incredible and super friendly. Great experience.
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The food was “Bussin” the atmosphere and the music was perfect. The only real complaint is we were seated next to the bar and it was quite loud. Otherwise, the staff was extremely friendly and always there when needed. I would definetly recommend this restaurant for a Friday or Saturday night out. Over all experience was amazing . You have impressed me firehouse. Congratulations
The food was delicious and generous servings. Service was great. Our server, Kelsey, was cheerful, friendly, competent, always smiling. Valuable employee for this restaurant!
Their food is very nice. I got the paella which was flavourful and more than enough for 1 person. My mom got the spaghetti which was also very good. The service was pretty fast and the prices are reasonable as well. The place wasn't too crowded at the time we visited.