Lucky House

42 Town St, Norwich - 06360
133 reviews
Chinese Japanese
(860) 859-1888

All the meat in every dish was very undercooked, practically raw. Paid $60+ for the food to be raw & give me food poisoning. I would give 0 stars if it was possible. Never ordering from here again & would others not to as well. Pretty sad that they didn’t fix this problem considering 4 months ago someone left a review saying their chicken was undercooked (didn’t see until I was looking through reviews today after my experience). 10/10 would not recommend.

There chicken wings are so good!! Juicy and tasty! The food here is so good. I live 30 minutes away and drove here just for there food!

This place had decent food years ago. Today my spring rolls dripped in oil from the bag,over fried terribly. This happened more than once, last time the rice was drenched with oil and the shrimp didn't remotely resembled shrimp...I'm done with this place, it went downhill terribly ?

Lucky House is our favorite choice in town. Sam and his family are awesome, we’ve known them for years. Great people and awesome Chinese food.

WARNING to save you! Stay away from this place I got food poisoning from them last Friday when I order for the first time. I’m still dealing with it. Thank GOD I’m finally feeling 80% better today. Again DO NOT EAT HERE IF YOU CARE ABOUT YOURSELF, FAMILY AND FRIENDS. They’re not Lucky after all

I ordered general tsos chicken and it came to me tasting absolutley disgusting. It was like overcooked chicken nuggets with barely any general tsos sauce and just spicy crisp sauce which is totally disgusting without being in another type of sauce. I asked for a refund and they laughed at me and said, you bring food back, if i dont like.. and dont ask for anything special if you dont want your food to be bad. Stop offering to do changes then.. I will never go back here.. They lost a good customer

My family ended up with food poisoning. Will not be ordering again from this restaurant nor would I recommend. Also pricing is expensive which you should be getting quality food. Very dissatisfied.

Very good food and excellent service. We are long time customers here and are very happy with this restaurant.

Comfort suites is A Hotel rightttt Near this restaurant so we always give them business not only that we recommend all their customers to them , when placing my order I made it very specific that The last time I ordered lo mein it was not looking to well ! If they could make sure to cook it whole this time ! Unfortunately that’s not how things ended I called back to the restaurant & the manager rudely was like we are not going to give you your money back there’s nothing that we are going to do about it we made it the way we like to make it ! I told him we always give him business he has been a customer of us in the past and we have always treated him with respect ! I could go on and on and on but long story short it was him his wife and his son on the phone his wife didn’t make it very clear that her son misunderstood but that they were still not going to give me a refund ! After that has been hanging up on me I called back the wife said that I can go pick up my money I told her that I do not get out of work until 11 PM the husband and picked up the phone again and said that I will not be getting my money back !!!! I have never had to deal with so much unprofessionalism specifically after spending $30 on a meal !!! I continue to tell him that I work very hard for my food that I did not wanna argue all I wanted was my money back and I would return his food to him ! He than said finish cooking it at home !!!!!

I ordered 4 sushi rolls. Took one bite of each and threw it away. Pretty disappointed. Not good at all. I'd give 0 stars if possible