Great food. Very clean as well
Best Popeyes I’ve had in CT hands down
Very nice customer serviceFood goid
Great new location (at the former BK) with courteous staff and great flavor and food temp. No long wait. Tried the flounder today. Loved the size and spicy taste.
The store located at 480 Westport Avenue Norwalk Ct 06851.I started to ask for a family deal and I changed my mind so I ordered a $19.99 11 pcs, tender deal and 4 cookies when I got home I realized I ended paying $53.88 They added an 11 pcs big bundle $26.99 I called and spoke to the manager and he said they will reimburse me for the bundle. Once I came back to the store Mohamed hand me $17 and he said he needs to keep the receipt, I explain to him that I wanted the refund for the $26.99 bundle as agreed with the manager over the phone then he said he can give me no more than $2 extra. I didn't accepted because I feel is not fair that I got charged for something I didn't order and the order wasn't confirmed at the window. I understand It is a new location but I recommend that the manager team review the ordering process, claim protocols and Mohamed definetely needs training on customer service. He needs to explain to the customers the reasons he has to make his decisions. I used to like the product but now I strongly reccomend to buy local options nearby : Jordans: amazing chicken wings, Stew Leonard's: the best chicken bar with many options, Garden catering: Outstanding chicken nuggets
The food I got taste bad and I got sick with it. Horrible customer service
I have no idea how much FELICIA, the customer service manager, is paid but it's not enough. She is great and you can tell she enjoys her job. I don't normally eat fast food but I love great service so I'm definitely coming back. BRIAN is great too, he made sure I didn't forget my BBQ sauce. If anyone from management is reading this give these people raises (or I might offer them a job at my company) and congratulationson putting g together an excellent team.
Visited new Popeye's restaurant on Westport Avenue. The spicy chicken tenders were crispy and tasty. Friendly and welcoming staff, especially Felicia at the counter!
Food was great, beautifully designed interior and exterior at this New Location. Staff were prompt, friendly and our order was done quickly.
Wow. Friendly happy team here. Such a breath of fresh air to have such nice service.