WORST DUNKIN EVER.... one of the girls is so nasty to the customers.. and im sure everyone knows who I'm talking about... and I've seen this on multiple occasions... I used to love coming here... NEVER AGAIN... oh, and $1.06 to have a coffee roll heated with butter... ridiculous
#1 huge pothole in the middle of the drive thru. #2. Waited for 3 minutes at drive they to order. No one was there. I decided to pull up. I told the girl I wanted to order. She said I have to order at the speaker. I told her I waited and no one came so I would like to order now. She said they were busy doing something and said I had to go back around to the speaker to order. Are you kidding me? Went up the street to another D&D and ordered there. Much nicer better experience.
On Tuesday about 1pm there were 3 workers taking care of the drive-thru. I stood at the counter for 10 minutes before someone tells me that I have to use the kiosk behind me which I was not aware of. Never used the kiosk and no one offered to help. I walked out. Terrible service. The next D&D down the street had someone helping people and service was much better.
I went through the drive through and the girl at the window didn’t even acknowledge me for some time. Then when she did finally come to the window she was rude and had no manners at all. Customer service is trash. My food was thrown in the bag upside down and smashed.
Dunkins, no complaints.
the best dunkin in town, hands down. the staff is super friendly and always very helpful. they are timely and always get my order right. the crew at this dunkin are just genuinely the best to interact with and i regularly leave there feeling better about my day. this is the only dunkin in town i’ll go to
Worst of 3 dunkins on my drive. They open late / aren't prepared. Drive-through operator doesn't confirm parts of order or complete order, often doesn't even confirm they heard you just open air. Then, naturally, they get it wrong. I've even gotten to the window, had the guy incorrectly confirm my order, corrected him, and got the wrong stuff anyway. Also, they run the hot holders too early and too long so the food is gross. I've gone several times and I won't be back.
SLOW AS A SNAIL! These people don't know what Customer services is, and they don't know how to move orders through timely.
Before going to work everyday. Me & my Husband stops here to get my coffee on a regular & were going to stop doing this routine because the customer service is horrible, & it's not just one time, it is every time we stop here, there is never any how are you doing or have a great day, just complete silence. from the time we order until the time we get my coffee & leave, So we don't say anything either any more. These young ones with there attitudes or just look miserable, . Really should not work in customer service if you have none. Me & my Husband decided after today we will be going to another dunkin donuts, We are not going to spend our hard earned money that gives out poor service. This place is terrible, I would give a 0 if allowed! This is why there wont be customer service eventually cause of the service . & when your job is taken or you don't have it anymore, dont ask yourselves what happened!!!
STAY AWAY. Employees are AWFUL. Extremely rude, arrogant and honestly clueless. The most simple orders they can not get out correctly. 1 of the girls called me a "gringa punta" because SHE gave me the wrong change and I corrected it. I told her Im calling corporate and she and a male coworker laughed. Everyone has a horror story from this location. This place NEEDS DIFFERENT EMPLOYEES.