We were heading out of town and in kind of a hurry. Stop for a quick bite. Ordered our normal cheese free food because all of us have a dairy allergy. Got our order and hit the road. When the bag was opened it was completely the wrong order. There were even 2 orders of cheddar jalapeno bites! I was given no receipt so I couldn't go back in a few hours to get my money back. So we just had to toss the entire order in the trash. 0/5 on getting the order correct
Food is usually cold, they ask you to pull off to the side or up alot as they claim they are making more fresh things that still come out room temp or overcooked. Not an amazing location anymore.
Not exactly what I'd like to spend $10.99 on. Smallest amount of mayo with wilted lettuce I had to pick off before taking this pic. I had to spread out pickles and tomatoes because they were stacked. Window worker didn't say hi or acknowledge us and just took the card without repeating total. When handed the bag he said "have a nice day" and that's it.
Every BK I ever been to my experience has been the same and this ONe in New London is no different . I think people tend to overlook any deficiencies as long as they aren't major because people love the food .
Worst BK around (quite the feat) Will forget your food - like French toast sticks & try to keep your Card.Never eating at this cancer again!Owner should be proud
They are great ..I had 10 people in my group they made everything right did not mess up
Very friendly Alicia was so nice and the fries and everything was nice and fresh.
***Thanksgiving Day 2021***THIS STORE (new london, CT) SUCKS!!!We "settled for less" because The BEST & BETTER fast food chains are ALL closed except BK & DD... THANKSGIVING DAY horrible experience - Crew on duty is rude (around 11:45am to 12:noon), Food orders are dead cold, soda machines were down, and MANAGER / SUPERVISOR denied a coke refill for my kid.$40.00 meal here is not worthy at all... WASTE OF GAS, TIME, MONEY, and Good vibes killer!!!NEVER EVER TRY TO VISIT, BUY, or worst do a DINE-IN TO THIS BK BRANCH IN NEW LONDON, CT!!!
horrible everything never eating here again
Very nice food hot and fresh, people aren't rude or lazy like the one in Norwich Connecticut New London Connecticut BK keep up the good work you get 5 stars