First time I ordered over the phone a large epic pepperoni pizza with pepperoni and cheese in the crust. A special for $15.00.7/23/22 Friday I was in papa Johns and ordered a large epic pizza with cheese and pepperoni in the crust. I paid $20.00 and the pizza looked like a medium pizza and there was only cheese in the crust.
Sometimes the order is correct sometimes it isn't. The staff is dressed as slobs...sweatpants, open toe shoes, dirty looking.
Need to give training to the staff. The staff know how to make the things but don't know how to make excellent and also need training for customer service.
The pizza is tasty, the coffee too, but the interior could do with renovation - everything looks shabby and tired of life... I won't even say a word about the children's corner! It's so filthy! You'd better remove it altogether if you don't keep it clean.
I had ordered a pizza from here. The driver calls my phone i missed their call. I called directly right back and even stepped outside and there was no one there. I called the store back and the manager on duty said to me. “ oh next time pick up your phone” and hangs up. I call back and he said that “ the driver will be coming back so pay attention.” Whoever this manager is should be fired that is not professional nor how you talk to any customer. His respect and his manners are rude and unnecessary. This is one place I will not be eating from again. The disrespect.
Was passing through town, figured I’d stop by cause I was beyond hungry ?grabbed me an 8 piece hot wing delicious I must say? Always friendly and great customer service for sure??
Best pizza I had in a while.
I don't get the bad reviews. This is by far the best Papa John's I've been to. They win by far in every category: speed, service, quality, and cost.
The pizza is pathetic. Unfortunately, I can't give less than one star.The attached images are supposedly of a speciality pizza (fiery buffalo chicken), worth 22 bucks value. But there is no buffalo sauce, hardly any chicken, so less cheese that you can see the pizza dough base and very thin pizza base. It tastes just as terrible as it looks.The store manager is very rude, made no attempt to resolve the issue unlike other pizza companies, slammed the phone after saying that they can't do anything and to contact the app from where it was ordered. Very unprofessional. Will not be ordering food from Papa John's again.The store denied refund.This is run by people, who traditionally, do not have good reputation. Watch video. You will understand.
I ordered a small cheese pizza from DoorDash the pizza was absolutely disgusting a waste of money I will never and I mean never order from Papa John’s on Whaley Avenue again