Koon Thai is the best option, hands down, for Thai/Chinese food in New Haven. I'm only sorry that it took my three years living here to find it. Compelled to write a review so others can avoid my mistake! Every Chinese or Thai place I have tried in New Haven, outside of those above my pay rate, are exceptionally bland, to a degree I can't understand. And none can do spice. Whenever I've ordered spicy food from any of these places, my "spicy" dish is interchangeable with my eight-year-old's "mild." Koon Thai is absolutely excellent--great flavor, good heat on the spicy dishes, very generous portions, and, as a vegetarian, I love that they have vegetarian and vegan options clearly listed. Tonight, the Koon kitchen made a mistake and one of the wrong dishes arrived in our takeout; not only did they make it right immediately--when I arrived to pick it up they had prepared two dishes to replace the one! Incredible, thoughtful service behind excellent food.
Koon Thai has THE best spring rolls! Their food is flavorful and fresh. They have plenty of vegan options. My favorite is their panang curry. I have taken friends and family here and everyone has loved it. Highly recommend!
1. The service was slow.2. They wouldn't give lunch menu unless you ask for it.3. The lunch set comes with one tiny dumpling, and the basil pork rice I ordered had little meat, but mostly pepper and carrot.I expected to get a good lunch deal, but it was overall disappointing. Their delivery is better with bigger portion of food.
I just LOVE when places are irritated about Food Allergies! ? I placed an order for delivery, got a notification that it was canceled. Called to ask why. The person who answered was clearly inconvenienced by my call/question and notified me a notification was sent before the cancellation (I still don’t see one anywhere).Regardless, they explained that the items I ordered contained an allergen I listed. So I asked “Which friend rice doesn’t contain
I used to really enjoy the shrimp pad thai from Koon Thai restaurant a few years back. Me and my sister would get it regularly. I recently ordered from there via Door Dash and I was very disappointed. I’d ordered the shrimp pad thai and it was gross. The shrimp tasted like defrosted frozen shrimp with no taste. The noodles were undercooked and had no flavor, I felt like I was eating cardboard. I had asked for chopsticks but these were not provided to me. I’d take my money and go elsewhere.
Food is amazing !!!!! But they hardly ever answer the phone, not sure if they are on door dash or Uber east. It always states they are closed on those apps.. Which is why I gave 4 stars and not 5.
The food was okay but the service was completely unacceptable. As someone who works in a restaurant, the man at the front of the house was completely rude and disrespectful.My family and I greeted him with “hi, how are you?” He continued to ignore us as he took our orders and we were still kind to him. As we were eating we hear him shouting, cussing, and belittling the cooks. There was no music playing and it was a quiet Monday so you could clearly hear his verbal attacks toward them. It was the most disgusting thing to see or hear and I’m sure he was the managerNot only was he disrespectful, but he was abusing his power especially as a white man and belittling the workers as they were people of colorThe tofu was pretty good and so were veggie dumplings as well.If you like wanting a tyrant at play and prefer terrible service, Koon Thai is the place for you.
Korean spicy noodles are delicious!
Very poor customer service, the waiter was very rude when he took our order. Food was good otherwise. I wont come back again here.
Food was outstanding. The waiter provided an awkward & rude experience. Be kinder dude...you only had 3 tables.