Heirloom

1157 Chapel St, New Haven - 06511
322 reviews
American Lounges
(203) 503-3919

We t for brunch and won’t be back. Pancakes were burnt as well as the bacon. For such a high scale hotel they brunch should be able to meet that standard. Going back for dinner that’s all they can offer

The food was very good. It was a little slow coming out but nothing unacceptable. The ambiance is nice and our waiter was quite good.

I really like the ambiance of heirloom, but I hate to say the food is poor. We had not gone in a while, and in the past were always happy.

We were served orange juice in a shattered glass and when i informed the server, he just acted unfazed! He was like oh okay; took the glass back and refilled a new one with juice, which we didn’t ask for. Very interesting encounter that could’ve resulted in an injury. I highly doubt he brought the incident to his manager.

Beautiful space. Dessert fabulous. Entree and appetizer flavorless. Wait staff very polite.

Good food. Staff was excellent and attentive when needed but also left us alone to talk. It was a pleasant experience overall. It was a great place to meet an old friend.

Falafel to start and Bison Steak for main. Each were very good although I think there is a better pairing for each than the coleslaw and spicy potatoes. Server was terrific and would hope to have him again on a return. Very attentive and concerned that all was well. Look forward to a return.

Bustling Restaurant overlooking Chapel Street. Monday night at 7 PM we found a youngish crowd enjoying time together. Extensive wine, beer, and cocktail service, somewhat limited but tasteful and original appetizers, salads, entrees. Limited dessert offering (four choices, one of which was not available). Wine and appetizer served promptly, but we had a 40-minute wait for our dinner entrees. Crowd chatter made it difficult for two of us to converse across our table. Limited number of waitstaff.

Great service and wine specials were great! Food was ok nothing that made me go wow! Drinks and ambiance was great!

Love the atmosphere, friendly professional service and fantastic brunch options !