Dunkin'

501 Crescent St, New Haven - 06515
31 reviews
Donut Shops Donuts Coffee & Tea
(203) 865-5655

Doesn’t take gift cards. Doesn’t respect veteran discount or specials. Always tweaking. Go to Starbucks or another location

The is the worst Dunkin Donuts on the face of the planet.. they need to be shut down. They don’t know how work the new system Dunkin has implemented, the customer service is horrible, the wait time is atrocious

Very rude and abusive customer service. Once, members were arguing and a fight almost broke out.I had a friend who go coffee there every day and some staff members were saying stuff about his disability and calling her names behind her back. It was sad because they would give her free things and act like their her friends too.Stay away from terrible these human beings.

Poor customer service, and there was an incident where the employees almost broke into a fight and we’re arguing in front of customers. Management is undermining and doesn’t handle employees well.Many employees will be friendly to you and then spread rumors. They’re very entitled and they do have bait and switch kindness, s***** you in and then say terrible things about you.

This location doesn't honor the free donut for veterans on Veterans Day. Lame.

Slow service and left a 1/2" unfilled. $2.75 for a large

This location doesn't honor the free donut for veterans on Veterans Day. Lame.

Fast service

thumbs up from arron

Seriously the worst DD on the planet, the people they hire are d*** as rocks and rude. They stand around talking to each other, when they finally acknowledge you, you have to repeat what you want 5 times before they get it, takes them like 10 minutes to toast a bagel... which is obvious when you get it because it is burnt to a crisp... and they can't mix coffee for their lives. I gave them a couple of chances, but I can confidently say none of them are qualified even to work food service. If you are a commuter, go to the DD on the corner of fitch and blake if you really want it, otherwise stick with the on campus stores in Engleman and Davis... pretty good coffee and breakfasts available there already made, no wait, hassle or rudeness.