a good chunk of the menu items were unavailable. fries were cold and hard. my friend was given the wrong sandwich. food was thrown in the bag haphazardly. all the tables were dirty. manager yelled at staff the whole time we were eating. no napkins were out and the ketchup dispenser, which we had to use a fries cup for as there were no sauce cups, was basically empty.
The service was quick and good in person, but when I use a service like DoorDash they need up the order somehow.
Nothing against the staff but the whole palce stinks like a dirty wet rug, carpets in dining rooms are already kind of disgusting but this one was really bad, sticky to tables and finally bunch of weirdos that passed through during 15minutes we've spent there was just amazing. Oh and the burger was really the worst I've ever had and I'm rating it as a fastfood burger... So there you have it.
By the window service is crazy.... sometimes you got the wrong food...is happen to me many times and coffee very bad like today in the morning after waiting for more the 10min ....and take to much time to take care you even you are the only client in line..... the Wendy's in Meriden CT
Worst drive thru ever. They take one order at a time. Not like McDonalds who try to move their line as quickly as possible. Always end up waiting in line 35 minutes. Slow pokes to the max.
Reliable fast food restaurant with the best spicy chicken sandwich, and conveniently located off the highway. Employees were very friendly and efficient, and were also understanding of customers with small kids. Wendy's has by far the best kids toys of any fast food restaurant chain! They rotate often so you usually get something new, and they have a lot of play value sometimes for days of fun.
Waited 5m to order n 15m for my order, my burger was cold and missing a burger patty. The cheese wasn't even melted. All that time waiting my bacinator fries were sitting in the bad. Aweful. All Meriden fast food is the same.
Went through the drive thru after waiting 20 minutes i was ask to pull up to a waiting area for 2 minutes ,after 15 minutes i went in for a refund not only did the kid that ask me to pull up forget about me but he also gave my order to someone else this place sux dont waste your time !
This is the SLOWEST Wendy’s on earth. It took me a HOUR to get a salad in the drive through yesterday. When I pulled up to the speaker, it took them 7 minutes to take my order.
When I first started coming here about 6 months ago it was great. The girl at the window was so nice and always had my order perfect. For the past month it has been hell. The girl at the window it is so hard to understand her. Then she always pulls every car up, I am thinking she wants a low drive thru time. She is not pleasant at all and it is slow and she still messes up my order. I only gave 3 stars because of the old crew if it wasn't for the old crew I would give 0 stars.