This was the only place to get food in the science center so it was PACKED! They ran out of most fountain drinks. Only one register. The person taking orders was fast. The staff was friendly and accommodating. It was just not enough things to cover the flow of people. Next time, I’ll pack a lunch.
What a waste of money! Bring food with you unless you want to pay $8 for a 6 inch sub with nothing on it!
Store was open at 3pm on a Saturday and literally had no 1 loaf of bread. A few wraps. No Mayo. No Tuna. A lot of Turkey and Chicken Terryakaki. That’s All!
I waited in line or for 20 min. When I was next in line, one of the servers announced that it is 7:00 pm, and they are closed. It was a special event at the Science Center that night, and due to the commotion, I did not realize what time it was. It was 7:02 pm, when I asked for one 6 in sandwich with ham and cheese for my child. No toasting , no veggies. It would have taken her 2 min.to make it. In an exceptionally rude way, the server refused to serve me. I could tell she was enjoying her power. The person at the register seemed ready to serve me, but was reminded that they are closed. Obviously, neither good business practice (serve the customers already in the store and/ or make your customers happy), nor simply being human (understanding the circumstances and a hungry child) were of any significance to this server.I will definitely take my business elsewhere.
Trash. Just don’t do it. I’d rather starve then deal with the people working here. Got the order wrong. Got sandwiches mixed up. Every fountain drink was out. It is clear that management doesn’t train their employees properly here or provide proper support. This location is a perfect example of how to NOT run a business.
Staff was poorly trained. I had to repeat myself several times for everything and they get irritated that I wanted to choose my own veggies for my grinder! Isn't that the point of subway??? Even after the struggle of ordering in open my grinder and it isn't even cut! Do better.
The only subway I got to in Hartford. Fresh food. Nice people and great environment. Love this place:):)
Ordered a Tuna sandwich ahead of time using the subway app. Got my sandwich and it didn’t have Tuna in it. Went back to get a new sandwich and they were out of the bread.
Food is great but the service is very slow
Fresh food, good service and good price! Highly satisfied.