I went there today to order some food for the family. I was HIGHLY disappointed. To begin they were completely out of spicy chicken so we were forced to settle for mild. First red flag. When we were handed the mac and cheese the lid was not properly secured onto the container. Second red flag. We made the BIG mistake of not checking the rest of the food before we pulled off. We arrived home hungry and tired expecting a nice chicken dinner along with sides and biscuits. As we went to check the food we realized there was a very off putting color to the chicken. It look raw, undercooked, and inedible. We were extremely shocked. We tried to call the establishment 3+ times from two different cell phones. Each time the phone rang and rang until it was eventually hung up on their side. I decided to try to get in contact with someone through the popeyes app. They let me know that I will be receiving an email in 24-48 hours regarding our issue with the food we received. Highly, highly, highly, disappointed. We should not have to order cooked food and have to cook it again in order to be able to eat it. One star.
It’s not the best Popeyes but that staff are very friendly and the chicken sandwich is always on point. The fixin’s leave something to be desired.
Prices are way beyond. An individual small chicken breast is 2.69 and smaller wing was 2.49. small tea was 2.69. great way to push the meals and deals but not a single order.
Biscuits burnt hard chicken had no flavor ?I mean the employees must be taking the seasonings home
It could be better. I feel you need to love your job so customers can have a better experience. Not to say that customers can be aggressively rude as well.
Food is not great at this location. Chicken is always room temp/cold and not crispy. The last two times I went I didn’t finish the food, just threw it away. The location on Albany Ave is significantly better. Only giving two stars because the workers there are generally friendly and do get through orders quickly despite there always being a long line out the door. I think more staff could help with some of the problems.
I ordered a spicy chicken meal no pickles, I got pickles and no fries, I also ordered the shrimp tackle box and got tenders, Neva again, fuckU Popeyes
The last 2 times I’ve been I ordered a 3 piece combo. Both times I got two wings with almost no meat and a leg. Shame on me for giving them a second chances, but there won’t be a third.
Food was cold cold not even bite into chicken sitting under heat lamp too long, wasted $14 buying a combo I could not eat,have been calling store since no one answered the phone.
It use to be a very diverse place with all different racial backgrounds working there now it seems to just be all Spanish Mexican or ecuadorians who hardly speak or understand English. I order two meals and a drink and they charged me for a large fry instead of my drink. When I went inside to ask them what happen to my drink I was ignored by the two young ladies at the front counter then when I finally got their attention she called the guy who took my order. He say I didn't charge you for the drink I gave you a fry then walked off smfh. So I ordered a drink and the young lady who took my order at the register snatched my money out of my hand. Will not go back to this Popeyes again