This place is absolutely horrendous you should not eat here inside is disgusting and unclean food is usually undercooked staff are rude and disrespectful not to mention I have a specific food allergy and when I ordered my burger a certain way they handed me a plain burger with that particular condiment submerged all over the burger thankfully I check ahead of time before eating this could have killed me I highly recommend spending your money elsewhere beware the health department should look into this place it should be condemned or shut down
I’m pregnant, I didn’t noticed it was raw until I turned on the lights since I ordered at nighttime. you guys need to consider how harmful it is to be serving undercooked burgers before you get sued.
McDonald's is a family fave for sure but over the years, like so many other fast food chains, they have lost sight of what true customer service is. It is unfortunate to see these establishments take the brand on their building for granted. I went through the drive through to grab something for my daughter and I and the greeting I got from the young man was "what can I get you?"...like seriously?!!!! So I said "good afternoon, how are you?" And he seemed confused by that statement. He said "what?" So I repeated myself twice before he seemed to understand what I said. My first job was at a McDonald's over 20 years ago and back then we set the bar for customer service. Back then employees cared about their customer and went the distance to make sure the customer's order was accurate, food was hot and presentable, and we thanked a customer for choosing McDonald's. And that's the thing isn't it? These businesses take for granted that customer's have a choice. We all have a choice, so when we CHOOSE to patronize YOUR establishment PLEASE take the few seconds to welcome us the right way and let us have a good impression of your employees and your establishment! When customer's witness good customer service that is a reflection of the training and management. On the flip side of that, when the service is poor it is also a reflection on management and training so what side of that coin do you as a business want to fall on? Food for thought...
Even when there's lots of cars in the line it seems to move decent pace. My orders only wrong sometimes when I ask for no pickles but the rest is fine
I purchased a sweet tea the other day that had the perfect amount of sugar and ice. It wasn't watery and the tea wasn't too strong. Absolute perfection.? My drink all summer ❤️
I ordered delivery here and when I got my food, there was so sauce included when I asked for it. But then I found a bitten chicken nugget in my box! Disgusting people that work here
Food was not fresh had weird taste when eating it customer service was below acceptional communiaction was horrible and the bathrooms were disgusting do not recommend stopping here for lunch breakfast or dinner
As an uber driver I am very disappointed in the service here... Got there and they gave my delivery to someone else. Then they took forever to replace it.
Speed of service could be a little better. Seems like their understaffed.
McDonald's didn't have no milkshake cause the machine is broken this is Albany Ave Hartford Ct 06112