This Dunkin Donuts has gone down the customer service is really bad the only thing that is opened is the drive thru there is no notice to why it is closed I have been going here for many years but I will be going to the one on Airport Road the service is fantastic and you can hear them not like the one on Maplle Ave. It is sad that I have to drive somewhere else but I feel more comfortable and wanted. The atmosphere is so much better
Literally sat in the car for like 30 minutes to just get a coffe , when I got to the box they hand me the rong change , eating wile hading the food .
Maple avenue Dunkin donuts in Hartford is definitely my go to and favorite branch. Even when something goes wrong they fix with no issues and or attitudes. Stuff happens it's how we fix it. Always hood vibes here. Don't know his name but tall light skinned guy with curly hair and high man ponytail/bun was playing no games with the recommendations today. Ordered the new pesto tomato and cheese but they had no pesto. Suggested avocado instead. Delicious.
The staff that closes on the weekends is absolutely phenomenal and I couldn't express my gratitude enough for how thoughtful and customer service oriented they are. Keep up the amazing job! I'd give you 100 stars if I could
Courteous staff. Clean store. Was given cheese on order though I requested none
Everytime I ordered a large hot drink I get iced or a the wrong size it's like they're doing it on purpose as you can see in the picture the sticker says large but the cup says m at the bottom right indicating that it's a large it's not hard I work literally work at a Dunkin drinks are the easiest thing there
Between the hours of 8 and 10 a.m I sat in drive thru for 30min before ordering on three different occasions. Staff smoking outside when the business is busy. This was my favorite D&D spot. Staff have to get better with the timing..
Great service food was prepared fast like it should.
The staff are very nice! The service is pretty fast. And, ask for the senior discount. The multi grain bagel with butter is ?. And, their coffee begs for more!
I like it!!!. Pizza test delicious ..3 topping for $9.99 is a good deal..I'm getting it every weekend..keep up with the good work ? ?