I am not a coffee fan, and my donut selection is limited to a glazed stick, so unlike many RI dwellers I am not a fan. But because of it's many Southern New England locations it comes in handy, occasionally!!! ;)
I ordered a cheddar bagel twist toasted/heated up and a coconut milk ice coffee with butter pecan flavouring was very good ??? ??❤️
We decided to go inside to order since we had to use the restrooms. My wife went to order and the employees were just standing to the side talking. She waited a few minutes and the said "Hello?". The manager (assuming she was the manager, since she was the only one replying and giving orders), stepped out and said someone will be with you in a moment. Meanwhile there were other employees working drive thru. A woman helping fill the drive thru orders. My wife waited some more time, waiting while the other employees stood talking. Finally the manger comes with a cash drawer, says "I'll be with you in a moment, I just need to count this drawer". My wife continues to wait. Finally manager is done counting money. Then walks away. Starts touching all the food trays with her dirty bare hands that she just counted cash with! Then walks around to the drive thru area and tells one of the employees to help my wife. My wife still waiting, waits longer for another employee to come take the order. That person just stands in front of the register and says nothing, just stares at my wife. My wife had to ask, " are you ready to take my order now?". Employee just nods. Customer service is slim to none. Coffee tasted like dirt/coffee grinds. Threw it away.
Usually go here as most days I know what staff I will get making my drink/food and that they'll make it correct. On this day it was not made right and the girl at the window tried to correct me when I noticed my drink was not made right saying it looks the same. She was overly rude and apparent she did not care to be there
I go here sometimes because coffee is relatively cheap compared to most other places, but you get what you pay for. Sandwiches are soggy and poorly constructed (cheese is supposed to be on the INSIDE of the sandwich, not melted all over the outside.) No straw made the refresher drink not as refreshing.
They are extremely inconsistent. I will drive the extra 10 mins to avoid this location. I suggest you do the same.
Nice place. Good atmosphere
Always same excuse everything is back ordered. Staff unprofessional laughing joking around not caring about orders. Huge lines not a care in the world.
Excellent food. Staff is nice but seemed a bit confused and slow.
Very friendly, quick service, and they always give my dog whipped cream or cheese when he goes through the drive through with me.