The food is always great! Hattab is the BEST! He always greets us with a smile and is always pleasant and happy to take our order. The great customer service we get there, keeps us coming to the Greenwich location.
Great place and environment. I was there last week and I couldn’t decide what to eat and hattab the manager was very nice and helped me out by showing me the selection and got me in and out really quick.
The manager is rude. He greeted everyone that entered the establishment except me, the only African American customer in the store at the time. I had to ask that my food be placed in a bag, nor did I receive utensils. The customer service at this location used to be amazing. I will not be returning.
Ordered from activemenu. Food great and ready on time.
Manager Derek is amazing! Young girl at the counter rolling her eye's, and not listening to customers wasn't necessary.
We like Boston market. Often when traveling we will look for one to patronize. Being handicapped it has been a great help to have delivery service available from this location. However this week was the second time that we’ve had a problem with an order. And will not be ordering from this location again. The first time they order never arrived and it took over two months and multiple contacts with the district manager and the store manager before it was taken care of. Most recently the delivery came and we were missing one of 4 meals and only two of the other 3 were what we ordered other items were missing from the order as well sides etc.Unable to get in touch with the store that night (no answer) I called the following day and was told that they couldn’t give any kind of a refund I would have to come to the store and pick up the items that were missing. When I said I wasn’t able to do that I only wanted a refund on the items that were missing I was told that only corporate could issue a refund and they would pass along the information and was assured I would get a call. I did not. Two days later still no contact. I called my bank and will dispute the entire charge. I’m sure it’s no big deal for them but to me it’s not worth the aggravation anymore. Will go to the one in Mamaroneck, staff seems to be more on the ball.
The cost at this location for the food we bought was a lot more than what we would have paid in the location near to us at Mount Vernon, I found that to be a big surprise seeing that the both carry the same franchise name.
Pleasant and friendly! Good food!
Never went to this Boston Market before. The chicken was a little dry. Veggies were over cooked. Staff was friendly.
Very friendly staff and management! Good food. Clean dinning room and restrooms.