Placed a mobile order and did not receive my drink until 45 mins after it was placed. When I asked the staff about my drink (to make sure it didn’t get stolen) the guy working snapped at me and didn’t even give me an answer. Multiple people waiting on mobile orders and even cancelling orders because of how unorganized they are here. I also noticed that people who placed orders in store got them within 1-4 mins when I waited 45 minutes for a drink that wasn’t even correct.
Nice large space with big tables. Had a meeting there and enjoyed a delcious Frappuccino. Staff were friendly and fast.
Ordered a grande Chai with soy milk and asked for only 1/2 shot of espresso (I’m very sensitive to caffeine) but will still pay for the whole shot and they made such a big deal about not being able to do it. Been to dozen of Starbucks and never had a problem before. They ended up making it with regular milk and nothing of what I asked for. Only noticed after a few little sips but it was too late… I’m lactose intolerant and still have ONE HOUR drive home… not fun being stuck in traffic with bubble guts :( lol
stopped there during my roadtrip && the girl at the counter kept rolling her eyes at everything I tried to order lol. she told me you can’t put sweet cream foam on a brown sugar shaken espresso which isn’t true cause I’m a partner and I make it every day….. when I told her that I was a partner she started whispering to her coworker and in the end they charged me for the foam but didn’t put it on there but I wasn’t gonna make a big deal
Great service, really friendly, caring and knowledgeable employees.
Rudest staff ever! Don’t waste your time or money. Always a line bc of incapable staff. Any other Starbucks is 20000% better.
I went there for almost every day for the past 2 weeks. I was visiting my daughter in Danbury.The people are very nice, unfortunately they never had BUTTER for the bagels that I asked?. Can someone from another store send them butter??
I was on my way to a business meeting and even though I left early I barely made it there on time because of this Starbucks! I stopped by for a quick pick me up on my long drive and this was anything but quick. I ordered the flavored latte of the season. After about 15 minutes I asked what was taking so long. "Let me check". 5 minutes after that they tell me that they do not have that flavor available. They asked what other flavor I wanted. I picked another one. Then another 5 minutes later they gave me the coffee with no apology or acknowledgement that I had just waited 25 minutes for a latte. If you want a quick coffee, do NOT go to this Starbucks!
Good place.No wait time good staff order was perfectIwas very satisfied with it overall.
I was very disappointed in one of the young ladies working at the Starbucks located at 113 mill plain Rd. In Danbury, she told me to stand far away, did not explain her self. She made me feel unwanted and was rude the whole time. Being a culinary graduate I believe she should not be working in customer service. I hope she is not an example of Starbucks management.