Needs to stop being cheap and hire more staff during rush hours
Excellent, prompt and very friendly service - a great wake up!
Hot coffee so good, friendly people working there.
Terrible customer service sat outside the drive thru for 20 mins just to be helped
Service is super slow. It is like they cannot process more than one car in the drive thru at a time. They obviously need a new manager in there especially on weekends.
This location is STRUGGLING. It needs the guidance of an effective manager, especially on the weekend. It’s a busy location because it’s located at a gas station, with a drive-thru and they can’t seem to get it together. It’s also a prime location for Amazon trucks to get their gas and I assume, their Dunkin fix. I understand there’s a shortage of workers everywhere with many companies but this location is making your company look bad.Every time we come to this location on the weekend, it takes more than 10 or 15 minutes to receive an order. Whether you send a mobile on the go order or come into the store to order, they are never working efficiently. Employees are wearing their masks around their chin, talking about personal things more than working and messing up customers orders. They don’t even know how to make basic menu items. It took three employees trying to make a one latte that they initially made as an iced coffee. Our latest visit, we waited 20 minutes to get an order of 2 coffee based drinks and 2 donuts.
Nope. just no
Absolutely disgusting! The employee threw our bag of donuts onto the counter and didn’t say anything, the bagel was so stale it was like a cracker, very bad service
Food was made well, but very slow service compared to other Dunkin's
Very bad service