Ordered a grilled chicken sandwich. The chicken borders were raw...absolutely disgusting and dangerous. I picked up my order and went home. Saw the raw edges of grilled chicken.Immediately called them .They didn't sound very concerned. Almost spoke as if I am lying . Offered my money back (which I haven't received yet btw)Never again.I have already emailed as per instructions in the response to my review.Haven't received any reply from company yet. I am appalled at this behavior.
They say they have curbside, but act like they’ve never heard of the concept when you arrive. They also will only give you half your order and the half you get isn’t what you asked for. What’s the deal with companies these days? Never going to smashburger again I guess - it used to be good, but now they just don’t care.
Super thin burgers and delicious fries made very quickly. Restaurant is a little loud because of the aluminum/metal chairs and concrete floors.
I had The double Colorado and it was very tasty. My son had The single smash with bacon. The smash fries we're tasty too. Friendly staff and Place Was clean.
Clean space. Freshly made deliciousness. Manager friendly and helpful. Wasn't busy but mid-afternoon. A little gem.
Not sure what has been going on at this location lately? They used to be great but the food lately has been poorly prepared (burnt on one occasion) orders have been incorrect ... And one time we were told they couldn't fulfil our order due to satff shortage! This location needs a change if they are to survive with In n Out opening in their backyard.
Used Postmates to order which seemed easy enough. Arrived to pickup order and fry containers were only half filled, server was rude about my request to fill them all the way up, so I left without getting them filled, got home to the wrong beverage provided for kids meal and nearly inedible over cooked chicken strips. We like the chain typically but not a great experience.
Had not been to Smash Burger in a while. So glad they were open after 9 pm on Saturday. We were hungry and they were ready to serve the food was good, fresh,hot and fast..
I LOVE this place. Just tried it about 2 mths ago. Mushroom burger and fries are so good. Found a new new place.
great food, fast, and easy to work out any issues that come up with your order