Reached out regarding an issue months ago. Got an automated response email asking me to send another email. I requested a call. Hope things have gotten better.
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It is much better to be able to eat there. There is seating, which we take advantage of now that it is getting warmer.
Jasmine was my attendant, a very nice young lady. Helped with my order. Thank you, Jasmine!!
They will only get one star because staff was not rude this time time and the food was halfway decent. I have had way to many bad experiences with this location walk in and online ordering. They do not follow instructions and food is never ready on time. Took 15 min to get 3 customers through, I watched as I sat waiting for my pick up order outside. Never did anyone come out, I had to call to see if my order was even ready. Then when I get it there is missing items and its ice cold. It's really sad how much customer service has gone down the drain. You can only offer to remake food so many times before it becomes pointless to waste my money and time to be disappointed.
This location wasn't as clean. The staff working today wasn't friendly at all. The food was HORRIBLE took a bite into my burrito and I could immediately tell the chicken was old it was a little rubbery and taste like fish!!!!!!
The restaurant was nice and clean! The food was prepared very quickly as I ordered! Everything was fresh and items that were supposed to be hot were!! Fresh ingredients such as lettuce, cheese, salsa, pico de Gallo... we're all chilled nicely so they stayed fresh!! All the food was delicious!!! I would definitely go back to this location if I lived close by!!
Service and food were AMAZING! The young man that helped us was friendly, fast and did a great job! Great customer service, we will most definitely come back to this location.
It ain’t chipotle but they do a good job. The food is always acceptable. I like going there.
Terrible service hair in food dirty building and people not sanitary sick employees working and the worst burritos I’ve ever had. Had to leave without food it was so hard to watch. Disgusting. Please do yourself a favor and drive 5 min to Walnut Creek which has the near opposite experience. Went here in a rush, what a huge mistake.
Very nice staff and fresh food. Very economic for a family to go visit.