Terrible customer service. We built our pizzas and the cashier (tall male with glasses and ponytail) asked what name we had on the order. We told him no one had asked for our name on the order, but told him what food was ordered. The cashier gave us a considerable attitude; I gave him my name anyways. He then preceded to give us a very condescending “Okay Thank You”. Seeing that my entire party was absolutely dumbstruck at the interaction, he managed a very brief and disingenuous apology after realizing his wrongdoing. Then he proceeded to forget the drink associated with the order and interactions with other customers/staff seem combative and dismissive. Furthermore, when our order was called, a staff member (green haired female) gave us one entire pizza short of our order. When I apprised her of the inconsistency (and showed her the receipt) she reaffirmed that she was correct after miscounting a simple order. It took another staff member to look over the order to show an entire pizza was missing. The pizza itself was very mediocre as well, unable to save the overall experience.This customer service was absolutely unacceptable and shocking. My family and I will never be visiting this location again, and will advise others to stay away.
Good food for a good price. Very friendly staff, but after we paid, he disappeared and we couldn't get a refill. Other people wanted to order but there was no one there to help them.
Google says open until 9pm but I couldn’t buy a cheese pizza for my 5 yr old daughter at 755pm. I was told they were closed.
Food is great but they are never open when their website states they are open
Great service
The food was great. The employees were very kind. Would recommend again.
great customer service and good-tasting pizza, a little expensive but worth it
My wife loved her pizza it was a specialty pizza with olive oil for the sauce. My pepperoni was very decent.
We have previously ordered a pizza from here with half pepperoni and half sausage, which has always been charged as a one topping pizza. Today they charged us for an unlimited topping pizza and the manager told me that their staff is clear that a split topping is to be charged as such. Either way, we have been lied too. And then told by a manager that our concern was wrong because thr staff knows something...as if somehow that now communicates what the staff believes to customers. If half and half toppings is not allowed here anymore, then put it on the sign, so we know, not just the staff. Your pizza is what I would expect from a mall food court, but expecting your customers to guess what your policy is, especially if different from what has been done in the past, and then blaming the customer is not acceptable. It wouldn't have been hard to just refund my $2 overcharge, but instead your manager had to insult me as a customer and buy this poor review. Was it worth it?
Customer service was awesome...didn't like the pizza much Though