Went to the store on Washington Street in Thornton in the drive through. I received the wrong order (unfortunately I didn’t check the order until I arrived at my destination 20 miles away), which happens but we received a sandwich I couldn’t eat due to dietary restrictions, so naturally I didn’t want to pay for one of the two meals. They also didn’t bother to put a receipt in the bag. I called the store to calmly discuss the issue and was told I would receive a call back from management to make things right. Due to no receipt (which again they didn’t put with my order) they didn’t bother to call me back. I spend $40 a week here, but never again. Terrible customer service will ensure I never go back.
Photos
If “zero” stars were an option, that would be my choice. I stopped here on my way home. Decided to go in. Two associates were at the door with a shopvac and a mop. The gentleman told me I could go “this way”. I told him I was fine, and walked straight ahead to the counter. Then as I am looking at the bread selection, the young lady steps in front of me. I didn’t say anything, and the gentleman proceeded to tell me “they have been trying to get this cleaned up all day”, and that is why he asked me to go around” (he didn’t ask me anything). I told him “If you do not want people to walk in, lock the door! “(if it were truly an emergency your customers would understand.) Needless to say, at this point I could not believe how rude he was. He then proceeds to tell me he was the manager, ( I didn’t ask). As I am now looking at the menu, he walks behind the register and asks to take my order. I order pay and leave. Never have I had a worse experience at a restaurant. And just to make this experience even better, this is what they call “soup”.Notice the spoon? Never ever again will they get my business.
Cutest cafe in Denver area. They have wide varieties of pastries and breads.
Worst breakfast I think we’ve ever had. McDonald’s has better pancakes. The breakfast sandwich looked microwaved. The coffee was too hot to drink and ridiculously strong. THE staff was just as bad as the food! Oh the carrot cake was just bad too. The frosting was over sweet and grainy. The other treats looked like they’ve been sitting for months. The drive through was busy and they’ve probably never been inside. It was filthy. Just an absolutely awful experience in every way. Oh and the restroom wasn’t good either. The toilet shook and sprayed all over. Zero stars if it was an option
I wasn’t able to eat my cafe sandwich since the avocado was brown, and also didn’t have the other veggies I ordered on it. I did give 2 stars as their broccoli cheddar soup was pretty good.
Fabulous food!The service was questionable.I recently revisited the service was wonderful. I boosted the rating by one star. If I get the same great service next time I will raise it to a five.The delivery menu does not have all products, specifically, Carmel machiato. It is amazing! To bad I can't get it delivered.
Ordered the reuben panini to go, smelled great in the car. Got home and the sandwich is 90% bread with two slices of pastrami in it. I didn't pay for two slices of meat, very disappointed in the quality of the product
Veggie Avocado croissant sandwichRazzledazzle Smoothie. The sandwich was absolutely delicious with a flakey croissant. The moothie was a little too sweet for my taste preference, but blended very well. If you're in the mood for a healthy way to treat yourself. I would stop here
I enjoyed the sandwich and smoothie at ????????! Frankly, I would return for the refreshing smoothie! There was an overwhelming quantity of delicious goods, and it was hard to decide when there were so many to choose from! The items displayed on the shelves were appealing, but it was a little too cluttered for my taste. I love how this bakery creates a cozy and warm atmosphere!
We used Kneaders to cater a small baby shower. We only ordered a salad and sandwich tray. Wow!!!! Talk about the hit of the shower! EVERYONE could not get over how delicious the food was! Thank you, thank you, thank you!!! I would highly recommend Kneaders and will be there again and again!