The ice cream still good but just wish they had a responsible adult supervising what all those kids there are doing, there is like 6 or 7 youngsters working there and only one of them knows what she's doing, the other 5 or 6 have no clue and you can tell by their attitude that they don't want to be there because they put zero effort on what they are doing, we were there waiting for our order and they forgot about it, some other customers came in, order and left with their stuff and no body care about ours, after minutes waiting finally the one person that actually was working and paying attention to what was happening came and give us our order, sometimes this type of things are the ones that make you don't want to go back to a business like that, and the tables and floors can use a little cleaning because they are very dirty, anyways maybe they just need some guidance and some more training, who knows.....
Not Good Service Very Slow Night Crew Young Workers Unprofessional messing around in the bathrooms ect. Lazy Bone Heads !!!All The Crew Did Was Mess Around and hung out on there cell phones around 8pm …..They Need Management !!! Because They’re Slacking !!!!At This Location !!!!!! In Thornton ….Dissatisfied And Waited For My Ice cream for 20 mins !!!!the blizzards were melting couldn’t enjoy them had to toss them out just very poor costumer service!!!!!!!!!! ??♀️ Reporting this to corporate because this needs to be addressed hopefully I can get my money back !!!! ?? do not go here your better off going elsewhere!!!!!
Food ok but no grill means hot dogs only. Ice cream ok
Ordered a character cake a week and half ago for pick up today. Go in and they dont have my cake, the guy was wearing a dirty uniform and gross fuzzy hat. Had no care about missing order. Disappointed a kid on their birthday. No attempt of making it right either.
They always mess something up and their blizzards are never made good or mixed well even if they stand there mixing the blizzard for 5 minutes there’s always plain ice cream in the bottom.
Messed up my order and charged me extra for it. They have messed up 3 out of 4 orders.
Live close to this DQ, and every single time I come here it's a major let down. They stop serving warm food at 8. What I order is never up to par, they give you barely any toppings or the wrong ones altogether. Definitely not going back here anymore.
Came here with our day program and all the staff was wonderful and helpful.
After a long trip I had to give myself a treat
Daniel was a great help he definitely deserves a big raise!