I normally love this Noodles & Company until they purposefully hung up on me 4 times in a row. And you can tell if it's service issues, because they answered the first time, pretended not to hear me and then proceeded to reject the call over and over, until I had to show up in person to place my order. This was today at 7pm. And I heard the manager tell the other employee that she didn't feel like answering phone calls.
AVOID THIS LOCATION AT ALL COSTS, ESPECIALLY AT NIGHTLast night, we got food poisoning from their penne with chicken parmesian. The chicken tasted lightly off and the sauce was watery, as if they didn't drain the noodles completely. Though we didn't eat all of it, hours later we had headaches, a light fever, and pain in our stomachs. I'm still feeling horrible this morning.We love Noodles and Company, but this location is horrible.
My first impression of this place is very good, the pan noodles with steak were fantastic, can't wait to eat here again!
Absolutely amazing customer service today. The man (his name is Ben) at the front who took our order was high energy, friendly, and had a smile on his face. I was having a bad day and this man brought some light into it with his amazing service! Really appreciated. Our food was excellent and perfectly cooked as well. We come to this location all the time & it is always a great and high quality experience.
Noodles and company isn’t bad. It’s just this location. They always pack our bag extremely full. So it makes it complicated to Carry. Why not make it easier for your customers to carry the food out of their car? Common sense right? Not for the people that work here. When we got home out of the car our bag ripped and food spilled all over the floor. We went back to tell the manager and he could care less. Acted as if it wasn’t his issue. Ended up having to order more food for our kids and spend more money
Tasty! This location is usually really fast and accurate. Awesome that they have new, healthier options but the zucchini noodles are weird. They're too watery. The new pastas are very good though. If only their side portions were worth the money they want for them.
My husband and I are big fans of Noodles & Co and we eat there frequently. The location we normally go to was closed, so we tried this one and we are extremely disappointed. The chicken Veracruz salad came without the avocado, the chicken was so over cooked I almost couldn’t chew it, and the mixed greens were replaced with kale which I can’t really eat to begin with. My husband asked for extra cheese sauce and not only did they not include it, but the actual bowl had almost no sauce at all. It looked like it was noodles with shredded cheese sprinkled on top.
Amazing customer service! The other location in Parker turned me away saying they were closed for the night, when they were not yet closed and he said he wouldn’t take my order. I was extremely upset so I called this location. The girl who answered took my order so it would be ready when I got there! Upon arrival she remembered who I was and let the other team members know that I had arrived when they were done with my order. She also offered a water cup while I waited! I’ll definitely be coming to this noodles location instead! Thank you!
Phoebe was so kind, I called because I needed something updated on my door dash order and she was kind enough to do it. Food is yummy and I’m happy I don’t have to cook today. My kids love noodles and company
Great food!Noodles were a little mushy but that's not always the case here. They typically do a great job and have good service.